Edition Comparison

Find the best solution for your organization

ExplorerExpressEnterprise
IT Service Desk
IT Ticket Management
Knowledge Management
Self-Service Portalsinglesingleunlimited
Mobile App
Reports and Dashboardssinglesingleunlimited
Employee Onboarding
IT Service Management
Incident Management
Problem Management
Change Management
Service Catalog
Request Management
Service Level Managementbasic
Configuration Management and CMDB
IT Project Management
Work Order Management
Enterprise Service Management
IT Asset Management
IT Asset Lifecycle Managementmanualmanualworkflow
Software Asset Management
Configuration Management and CMDB
Contract Management
PO Order Management
Equipment Checkout
Preventive Maintenance
Mobile Physical Inventory
Consumable Management
Stock Room Management
Network Discovery
Network Map
Software Inventory
Switch Port Mapping
Multisite inventory
Workflow Automation
Auto-Assignment
Email to Ticket automation1 mailbox1 mailboxmultiple mailboxes
Calendars
Single Sign-On
Snippets
Trigger based rues
ITIL workflows library
Automated Engine
Data archiving
Alloy Workflow Engine
Licensing and Deployment
End-Usersunlimitedunlimitedunlimited
TechniciansUp to 3unlimitedunlimited
Named User License
Concurent License
On-Premise
SaaS / Cloud
Subscription
Perpetual License

Our Latest Recognitions

2020 G2 2020 HighPerformer Badge

G2
Top 20 Most Popular ITSM Software

Get App Leader Badge

GetApp
IT Asset Management Category Leader

Top 20 Most Popular IT Service Management (ITSM) Software Report Badge

Capterra
Top 20 Most Popular ITSM Software

Let’s Overcome Challenges Together