Configuration Management Database (CMDB)
Gain deeper insight into critical IT infrastructure and take full control over your IT Assets, services, and resources with Configuration Management Database (CMDB).
What is Alloy CMDB and
why is it important?
Knowing your IT infrastructure is not enough. To make informed decisions, you need to understand the relationship between all components of your IT system and be able to track their relations in real-time. ITIL framework calls these IT components “configuration items” (CIs) and suggests maintaining the information about them in a Configuration Management Database (CMDB).
A CMDB stores not only the details of your CIs but also every detail about their physical and logical dependencies. This helps predict the scope and impact of changes and improve both the quality of your IT services and the performance of your IT infrastructure.
Visualize complex CMDB data and make informed IT decisions
- Learn how essential assets, infrastructure components, and business services are interconnected to make better decisions. That’s where the Integrated Configuration Management Database (CMDB) comes in.
- Provide your IT professionals with intuitive relationship maps that can be drilled down, filtered, and focused on specific CIs to view their impact on business operations and estimate the risks before making any changes.
- Quickly assess the health of configuration items (CIs) with a complete history of related incidents and better plan IT activities impacting those CIs, whether directly or indirectly.
- Keep your stakeholders informed with detailed reports containing accurate and up-to-date information about all critical assets, broken down by organization, location, type, owner, and other layers.
Discover IT assets and keep your CMDB up to date
- Populate your CMDB automatically. Our comprehensive network discovery tool will tell you in minutes exactly what hardware and software assets you have, how they are configured and connected, and who owns what.
- Integrate CMDB with cloud and virtual infrastructures, including Amazon Web Services (AWS), Microsoft Azure, and other major virtualization solutions, to automatically discover all IT assets in your dynamic and environment.
- Keep all configuration data into CMDB up to date through regular scans of your network inventory and automatic background updates.
- Make your CMDB complete by adding items that cannot be auto-discovered, like non-networked equipment, facilities, and data center racks. You can simply import such data from CSV and Excel files or external systems.
Organize a variety of CIs into a single, streamlined system
- Build a single, service-aware system that keeps track of every item related to your IT services and helps you assess the impact of service outages on the business.
- Define the attributes of CMDB CIs to the level of detail that your planning, analytical, and operational needs require.
- Create as many CI types, categories, and subcategories as needed to categorize your assets and reflect their variety.
- Immediately access integrated CMDB data from other Alloy ITSM and ITAM software areas. When working on Service Desk questions and requests, planning projects or purchases, or maintaining service levels, gain insight into crucial CIs and simplify impact analysis and root cause analysis by understanding the CI impact on IT services.
Understand the relationships and dependencies between CIs
- CMDB needs to be kept current. Automatically discover the relationships between computers, software products, and their owners.
- Define the relationships between all IT- and non-IT configuration items, including both physical connections and logical dependencies, and reveal their impact on your IT services.
- Leverage 30+ ready-to-use relationship types for different classes of CIs.
- Create an unlimited number of custom relationships to reflect any unique physical or logical connections between your CIs and services.
The flexibility is endless, this product is capable of doing anything you design. It can output to batch files, automate tasks and digitize forms. The only limitation is your imagination.
Customer service is an art form of sorts, and Alloy knows the meaning of that. Alloy Software goes above and beyond in support of their product.
It’s been instrumental in the growth and support of our clients. Ease of use, customization and fantastic support – no matter the request – make Alloy invaluable
The team has outstanding product knowledge and throughout the process they have always provided me with the right answers.
I recommend Alloy Software to all my suppliers and clients and feel this is well suited to many companies no matter how large of small.
