Configuration Management Database Software (CMDB)

Gain deeper insight into critical IT infrastructure and take full control over your IT Assets, services, and resources with CMDB Software.

image represents cmdb components as puzzle

What is Alloy CMDB and
why is it important?  

Knowing your IT infrastructure is not enough. To make informed decisions, you need to understand the relationship between all components of your IT system and be able to track their relations in real-time. ITIL framework calls these IT components “configuration items” (CIs) and suggests maintaining the information about them in a Configuration Management Database (CMDB).

A CMDB software stores not only the details of your CIs but also every detail about their physical and logical dependencies. This helps predict the scope and impact of changes and improve both the quality of your IT services and the performance of your IT infrastructure.

Screenshot of the realtionship in configuration management database

Visualize complex CMDB data and make informed IT decisions

  • Understanding the relationships between key resources, technological elements, and business operations will help you make better decisions.
  • By focusing on specific configuration items (CIs), you can use relationships to assess their impact on business operations and estimate the risks before making any changes
  • By having a complete history of related incidents, assessing the health of CIs becomes quicker and more efficient. This can aid in planning IT activities that affect those CIs directly or indirectly.
  • Detailed reports provide stakeholders with precise information about critical assets. These reports break down data by organization, location, type, owner, and other parameters.

Discover IT assets and keep your CMDB up to date

  • Populate your CMDB automatically. Our comprehensive network discovery software will tell you in minutes exactly what hardware and software assets you have, how they are configured and connected, and who owns what.
  • Integrate CMDB software with cloud and virtual infrastructures, including Amazon Web Services (AWS), Microsoft Azure, and other major solutions. Automatically discover all IT assets in your dynamic environment.
  • Keep all configuration data into CMDB up to date through regular scans of your network inventory and scheduled background updates.
  • To make your CMDB complete, you can add missing objects like facilities, data center racks, and non-networked equipment. In addition, any data can be quickly imported from Excel and CSV files as well as other systems.
Alloy automaticly discovering  IT Assets
Peaple are looking on Cis in Configuration Management Database

Consolidate your CI silos into a single, streamlined system

  • Build a single, service-aware system that keeps track of every item related to your IT services and helps you evaluate the impact of service outages.
  • Define the attributes of CMDB CIs to the level of detail that your planning, analytical, and operational needs require.
  • Create as many CI types, categories, as needed to categorize your assets and reflect their variety.
  • Immediately access integrated CMDB data from other Alloy ITSM and ITAM software products.
  • Access CMDB data from Alloy ITSM and ITAM  products to simplify impact and root cause analysis.

Understand relationships and dependencies between Configuration Items (CIs)

  • Automatically discover the relationships between computers, software products, and their owners, ensuring that the CMDB is up-to-date.
  • Define the relationships between all IT- and non-IT configuration items, including physical connections and logical dependencies, and reveal their impact on your IT services with our CMDB software.
  • Leverage over 30 ready-to-use relationship types for different classes of CIs to streamline the relationship mapping process.
  • Create unlimited custom relationships to reflect any unique physical or logical connections between your CIs and services, giving you complete control over your CMDB.
  • Improve change management by clearly understanding the relationships and dependencies between configuration items (CIs). It will help assess the potential impact of changes, reducing the risk of incidents and downtime.
complex relationships in cmdb

The flexibility is endless, this product is capable of doing anything you design. It can output to batch files, automate tasks and digitize forms. The only limitation is your imagination.

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Mike Gates Infrastructure Manager, Ibstock PLC
Customer service is an art form of sorts, and Alloy knows the meaning of that. Alloy Software goes above and beyond in support of their product.
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Alex OliviaVice President Makita, USA

It’s been instrumental in the growth and support of our clients. Ease of use, customization and fantastic support – no matter the request – make Alloy invaluable

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Stephen Mullens Managing Director, SNC Solutions

The team has outstanding product knowledge and throughout the process they have always provided me with the right answers.

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Jon HowsonIT Operations Manager, SA Water

I recommend Alloy Software to all my suppliers and clients and feel this is well suited to many companies no matter how large of small.

Graham Hilton
Graham HiltonManaging Director, Rivertech Limited

Start your trial with Alloy Software today