Monitor change management performance
Continually improve your change management process using monitoring tools
An infinite number of changes arise throughout the lifecycle of IT infrastructure, and every change has a different impact and affects your IT services differently.
Some of them are trivial, low-risk changes, such as upgrading your database software. Such changes can be implemented routinely, at the scheduled time, according to a standard, pre-approved change management policy.
Other changes, such as moving data to a new cloud server, carry a significant risk. They must follow the full change management process, including gathering information before submitting a change request and going through the Change Advisory Board (CAB) review and approval.
And certainly, there are emergency changes, such as replacing failed hardware or installing important security patches on a production server. Emergency changes demand immediate attention and have their own change management process and Emergency Change Advisory Board (ECAB). This ensures that emergency changes are implemented as soon as possible.
The flexibility is endless, this product is capable of doing anything you design. It can output to batch files, automate tasks and digitize forms. The only limitation is your imagination.
It’s been instrumental in the growth and support of our clients. Ease of use, customization and fantastic support – no matter the request – make Alloy invaluable
The team has outstanding product knowledge and throughout the process they have always provided me with the right answers.
I recommend Alloy Software to all my suppliers and clients and feel this is well suited to many companies no matter how large of small.