Products & Features

Improve the way you work. Deliver new experiences and boost productivity with powerful solutions across your organization.

All-inclusive IT Service Desk

IT Service Management

IT Asset Management

Product Catalog Management

Create and manage IT Product Catalog to control spending, enforce policies, and eliminate redundancies.

IT specialist working with Network Inventory Software

Network Discovery

Workflow helps wwith IT asset lifecycle management

Workflow and Automation

Auto-Assignment

Automatically assign tickets based on the availability of your resources using round robin or load balancing methods.

Data archiving

Save your data by removing interference from your IT support team via regularly scheduled automatic data archiving.

Calendars

Empower your technicians to manage their inquiries, tasks, rest time, and reminders from the central support calendar.

Single Sign-On

Simplify access with Single Sign-On (SSO) for internal users on a Windows domain network.

Snippets

Quickly reuse frequently used blocks of text, such as standard replies, troubleshooting recipes, signatures, etc. when updating tickets or managing assets.

Integrations