IT Service Management Software

ITIL aligned  IT Service and Asset Management platform that provides thoughtful answers to your toughest IT challenges.

The ITSM platform that works for you

Streamline your  IT processes with automated workflow, empower your support team and drive value across your organization. With the perfect blend of Service Desk and Asset Management powered by our best-in the-class ITSM workflow platform, your IT services will thrive.

IT Service Management Dashboard

IT Service Management Benefits

IT Service Management & ITSM Software
IT Service Management & ITSM Software
IT Service Management & ITSM Software

Improve efficiency

Your existing processes will easily fit into out ITSM platform for a smooth and effortless transition.

Enhance support

Multi-channel support gives your customers the resources they need on the platforms they choose.

Achieve excellence

Drive your IT success with a strong foundation of ITIL-based processes that provide optimal service value.

See Why We Stand Out

Compare Alloy Navigator to other ITSM solutions on the market and see how we rise above the rest!

ITSM capabilities that evolve with your needs

Relationship Mapping

Gain complete IT operational awareness with intelligent datalinks that automatically create meaningful relationships between your assets.

Service Level Management

Secure timely service delivery and increase customer satisfaction. Design, build, and monitor SLA throughout their lifecycle.quality.


Seamlessly integrate inventory data into your favorite tools and extend the value of everything you’ve discovered.

Give your IT team the best ITSM solution

2020 G2 2020 HighPerformer Badge

Best ITSM and Service Desk Software

Top 20 Most Popular IT Service Management (ITSM) Software Report Badge

Top 20 Most Popular ITSM Software

Get App Leader Badge

IT Asset Management Category Leader

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Comprehensive IT Asset Management

IT Asset Management

Track and manage assets throughout their lifecycle more efficiently with IT workflows that work as you see fit.

IT Service Management & ITSM Software

Network Inventory

Discover the depths of your IT infrastructure and gain complete oversight of your physical and virtual resources

IT Service Management & ITSM Software

Software Asset Management

Leverage our full-featured SAM solution to control, manage and optimize the full lifecycle of software assets in your company.

Award-Winning Technical Support

IT Service Desk

Enhance your support teams, automate daily tasks and resolve issues faster than ever.