IT Service Management Software

ITIL-aligned IT Service and Asset Management platform that provides thoughtful answers to your toughest IT challenges.

The ITSM platform that works for you

Streamline your  IT processes with automated workflow, empower your support team, and drive value across your organization. With the perfect blend of Service Desk and Asset Management powered by our best-in-the-class ITSM workflow platform, your IT services will thrive.

IT Service Management Dashboard

IT Service Management Benefits

Improve efficiency

Your existing processes will easily fit into out ITSM platform for a smooth and effortless transition.

Enhance support

Multi-channel support gives your customers the resources they need on the platforms they choose.

Achieve excellence

Drive your IT success with a strong foundation of ITIL-based processes that provide optimal service value.

See Why We Stand Out

Compare Alloy Navigator to other ITSM solutions on the market and see how we rise above the rest!

ITSM capabilities that evolve with your needs

The flexibility is endless, this product is capable of doing anything you design. It can output to batch files, automate tasks and digitize forms. The only limitation is your imagination.

Mike Gates Infrastructure Manager, Ibstock PLC
Customer service is an art form of sorts, and Alloy knows the meaning of that. Alloy Software goes above and beyond in support of their product.
Alex OliviaVice President Makita, USA

It’s been instrumental in the growth and support of our clients. Ease of use, customization and fantastic support – no matter the request – make Alloy invaluable.

Stephen Mullens Managing Director, SNC Solutions

The team has outstanding product knowledge and throughout the process they have always provided me with the right answers.

Jon HowsonIT Operations Manager, SA Water

I recommend Alloy Software to all my suppliers and clients and feel this is well suited to many companies no matter how large of small.

Graham HiltonManaging Director, Rivertech Limited

Give your IT team the best ITSM solution

2020 G2 2020 HighPerformer Badge

Best ITSM and Service Desk Software

Top 20 Most Popular IT Service Management (ITSM) Software Report Badge

Top 20 Most Popular ITSM Software

Get App Leader Badge

IT Asset Management Category Leader

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Comprehensive IT Asset Management

IT Asset Management

Track and manage assets throughout their lifecycle more efficiently with IT workflows that work as you see fit.

Network Inventory

Discover the depths of your IT infrastructure and gain complete oversight of your physical and virtual resources

Software Asset Management

Leverage our full-featured SAM solution to control, manage and optimize the full lifecycle of software assets in your company.

Award-Winning Technical Support

IT Service Desk

Enhance your support teams, automate daily tasks and resolve issues faster than ever.

Let’s Overcome Challenges Together