Single Sign-On (SSO)

Feature that your users, IT, and security will love.

How to simplify and secure
user access in the cloud era?

Single sign-on (SSO) allows users to access everything they need from anywhere via one login. SSO drastically improves user experience, boosts productivity, and cuts IT costs without compromising security.

What is SSO?

Single sign-on (SSO) is a convenient and secure authentication scheme that allows users to sign in once and access multiple independent yet related systems without re-entering their credentials. Just one password gives access to every integrated app. Instead of, let’s say, ten passwords in a day, SSO securely ensures users only need one.

Do Alloy Software solutions support SSO?

Sure, yes. Alloy products support SSO for seamless access to web apps, mobile apps, and the Self-Service Portal. Our award-winning IT Service Management software comes with out-of-the-box integration with popular identity providers, such as Microsoft, Okta, and ADFS, and supports integration with other identity providers.

How does SSO work?

SSO works based upon a trust relationship between the app users want to access and the identity provider, a party that stores user identities and authenticates users for your benefit. So, to make SSO happen, your company must have an identity provider, such as Azure Active Directory or Okta. Rather than sending sensitive passwords across the internet, the app and the identity provider exchange encrypted information to confirm user identity and provide them with access.

Why do you need SSO?

A huge number of big and small businesses worldwide benefit from SSO to facilitate user access and boost access security. There are many reasons why you should start using SSO in your company. Let’s look at the main SSO benefits.

Increased productivity

Most of today’s jobs require people to use multiple online accounts, and the trend has increased as more employees work remotely and more software move to the cloud. Some apps are used every day; others are rarely needed. Signing in to multiple individual accounts is a time- and effort-consuming task, and memorizing all those passwords is quite a challenge. Employees would surely love the idea of having just one password to remember. SSO helps your people to focus on their jobs, not passwords.

Lower IT costs

SSO is extremely effective when user access is provided and managed by an internal IT team. A recent study by Gartner says that 20 to 50% of all IT help desk calls are for password resets. Not to mention the Forgot-Password-Storm that happens every year after the holidays. Forrester estimates that one password reset can cost $70.00, these calls are expensive, and the waste is unreasonable. The more passwords people need to remember, the more they forget. SSO reduces password-related help desk costs by narrowing the number of required passwords to one per person.

Improved security

At first, it may seem that having one password for everything is weakens security. What if that master password is stolen? It means that all related accounts get compromised. However, the reality is that properly implemented SSO solutions significantly reduce the chances of password theft. Since people only need to remember just one password for all their apps, they are more likely to make that password strong and keep it secret. To boost security, you may combine SSO with modern multi-factor authentication (MFA) to add a layer of protection to the sign-in process.

Compliance benefits

Identity management is a critical aspect of compliance with various industry standards and regulations, like HIPAA for healthcare businesses or the Sarbanes-Oxley Act for public corporations. SSO solutions with their centralized recording of all user management and login activity help organizations meet their compliance needs, staying within their budget.

The flexibility is endless, this product is capable of doing anything you design. It can output to batch files, automate tasks and digitize forms. The only limitation is your imagination.

Mike Gates Infrastructure Manager, Ibstock PLC

Customer service is an art form of sorts, and Alloy knows the meaning of that. Alloy Software goes above and beyond in support of their product.

Alex OliviaVice President Makita, USA

It’s been instrumental in the growth and support of our clients. Ease of use, customization and fantastic support – no matter the request – make Alloy invaluable