/September 21, 2026/inBlog, News/tags:Alloy products, ITAM, ITSM

Introducing CloudRoll: A Simpler Way to Manage Your Cloud Upgrades

Less time coordinating, more flexibility to fit your schedule.

CloudRoll upgrade scheduling for Alloy Navigator Enterprise and Express, illustrated with calendars and a cloud.

Table of contents

How CloudRoll works

We know that even a routine software upgrade requires planning. That’s why we’re introducing CloudRoll—a simpler, more predictable way to schedule and manage upgrades for customers using Alloy Navigator Enterprise and Alloy Navigator Express in the Cloud.

When a new release is ready, your designated technical contacts will receive an email notification with the new product version and the proposed upgrade date and time.

If the proposed time works for your organization, no action is required—the upgrade will proceed as scheduled. If you need a different time, the notification will include a secure, customer-specific link that allows you to reschedule the upgrade before the stated deadline.

What CloudRoll means for you

With CloudRoll, you’ll benefit from:

  • Advance notice of upcoming upgrades
  • Clear visibility into the planned schedule
  • The flexibility to select a more convenient time
  • Faster access to new releases and improvements
  • A more consistent upgrade and recovery process
  • Less time spent coordinating upgrades through email

How to prepare

To help ensure a smooth upgrade experience, please:

  • Keep your designated technical contacts up to date
  • Make sure support@alloysoftware.com is added to your safe senders list so important notifications don’t go to spam
  • Review upgrade notifications promptly
  • Reschedule before the stated deadline if the proposed time is not convenient
  • Contact Cloud Support whenever you need assistance

After an upgrade is completed, we’ll send you a confirmation along with instructions for updating the Settings App for administrators any other locally installed modules through the Alloy Support Portal.

CloudRoll will make routine cloud upgrades easier to plan while giving you greater visibility and flexibility. And, as always, our Cloud Support team will be available to help throughout the process.

Rescheduling an Alloy Navigator cloud upgrade in CloudRoll by selecting an available date and time.

Stay connected

Follow us on LinkedIn for the latest product insights, feature previews, and more exclusive updates.

More about Alloy products

PreviousNext

Considering our ITSM solution?
 Talk to our sales team to find out if we’re a match

Contact sales