Visibility into your IT infrastructure can help effectively tackle incidents, keep track of your IT assets, and maintain higher security levels—how?
IT teams across industries face a myriad of challenges in monitoring and managing increasingly complex systems, networks, and applications. In 2025, when security is a major concern, even such big names as Ivanti aren’t immune to data breaches caused by failed infrastructure monitoring.
This article explores the key aspects of infrastructure visibility and the strategies IT professionals are employing to navigate the ever-changing technological landscape.
IT infrastructure is everything that’s needed to operate and manage an enterprise IT environment. This includes:
Infrastructure visibility in IT refers to the ability to monitor, manage, and understand the components, performance, and status of the IT infrastructure.
In simpler terms, infrastructure visibility is like having a detailed map of your entire IT landscape, allowing you to:
“Infrastructure visibility” is not a strictly fixed term; its meaning can vary somewhat depending on the context.
Generally, it refers to the ability to see and understand the status and performance of all components of an IT infrastructure.
However, the specifics of what is included under “infrastructure” and the tools or methods used for achieving visibility can differ based on the organization’s needs and priorities.
Let’s compare a one-location shoe store and a large national bank. The store needs basic IT infrastructure, including point-of-sale systems, inventory management software, workstations, and basic network and security measures.
In contrast, a large national bank requires extensive and complex IT infrastructure, with high-performance servers, advanced networking, robust security systems, and comprehensive support and disaster recovery services.
Here are the main categories of software that help companies achieve visibility across their infrastructures:
Focuses on real-time and historical tracking of performance and capacity across various infrastructure components.
Infrastructure monitoring software: Prometheus, Grafana, Nagios, Zabbix.
Application performance monitoring (APM) software: New Relic, AppDynamics, Dynatrace.
Network performance monitoring (NPM) software: SolarWinds Network Performance Monitor, PRTG Network Monitor.
Performance and capacity management software: VMware vRealize Operations, SolarWinds Server & Application Monitor.
Specializes in monitoring and managing cloud-based and hybrid infrastructures.
Cloud monitoring software: AWS CloudWatch, Azure Monitor, Google Cloud Operations Suite.
Encompasses tools that support the management of IT services, configurations, assets, and incidents.
Discover Alloy Navigator—a comprehensive IT Service Management, IT Asset Management, and Network Inventory software solution. Here’s how out product helps you achieve greater infrastructure visibility:
Incident management
Alloy’s robust Incident Management workflows allow IT teams to log, manage, and resolve incidents efficiently.
IT asset management
Alloy Navigator includes a strong IT asset management module. It tracks and manages the lifecycle of IT assets, from user devices (laptops, printers) up to critical software services (e.g. software license management).
Configuration info
Details about the configurations of your IT assets are collected in an integrated Configuration Management Database (CMDB). CMDB stores info about configuration items (CIs) such as change history, and interdependencies between different CIs. The key benefit of CMDB is the ability to perform root cause analysis for effective problem management and incident management.
Connect with our sales team to learn more!
Deals with the collection, analysis, and management of log data and security events.
Log management software: ELK Stack (Elasticsearch, Logstash, Kibana), Splunk, Graylog.
Security information and event management (SIEM) software: Splunk Enterprise Security, IBM QRadar, ArcSight.
Read our article on event management in the ITIL framework ->
Aligns IT services with business goals, providing a holistic view of IT’s impact on business processes.
Business service management (BSM) software: BMC Helix, ServiceNow BSM.
Infrastructure visibility is essential for organizations to effectively manage and optimize their IT environments.
Some of the key benefits of infrastructure visibility include:
1. Improved performance: With real-time visibility into the performance of systems, networks, and applications, IT teams can quickly identify and resolve bottlenecks, reducing downtime and ensuring optimal performance.
In Alloy’s Configuration Management Database, you can view the connections between all the configuration items in your infrastructure, including servers, routers, and virtual machines, track their owners, and see the IT services they provide. By having an overview of the CIs the affected device relates to, you can quickly understand which services or departments are threatened by an incident and take measures accordingly.
2. Enhanced security: Comprehensive visibility into the IT environment enables IT teams to detect and respond to security threats more effectively, minimizing the risk of data breaches and other security incidents.
With Alloy Navigator’s network scans, you get a quick overview of the devices in your local network. If an unauthorized device is connected, you get all the information about it. Use agent-based data collection with downloadable agents to keep even the remote devices secure.
3. Better resource allocation: By understanding the utilization and performance of IT assets, organizations can make data-driven decisions about resource allocation, optimize their investments, and ensure that critical systems have the resources they need to perform optimally.
Alloy’s software license management module keeps track of your software licenses, allowing you to discover under- or over-utilization of software. Be prepared for software audits and contract renewal dates.
4. Simplified compliance: Infrastructure visibility helps organizations ensure compliance with internal policies and external regulations, providing the necessary data and insights to demonstrate adherence to standards and requirements.
Alloy’s Inventory Scanner mobile app makes inventorying assets a breeze! When outside of your office, scan the item with your mobile phone to update inventory data in the system. Our mobile scanner works well even in areas with no Wi-Fi connection, like a basement.
Combine real-time monitoring to respond to issues immediately with historical data analysis to understand past incidents and make informed decisions for capacity planning.
Automate routine tasks like log analysis, alert responses, and report generation to reduce manual effort.
Start your trial with Alloy Software today
