About Alloy Software

The Alloy Software Editorial Team brings together writers, editors, product specialists, and other contributors with experience across IT service management, IT asset management, network discovery, and enterprise software. The team produces practical, research-based content covering ITSM and ITAM best practices, industry trends, technology concepts, product developments, and guidance for IT professionals.

Articles published under the Editorial Team byline are created collaboratively, drawing on the knowledge and perspectives of multiple contributors rather than a single author. The team focuses on making complex topics clear, useful, and accessible while ensuring that Alloy Software’s educational and product-related content remains relevant to the challenges faced by modern IT teams.

Entries by Alloy Software

Future-proof your Alloy Navigator deployment

We are happy to announce the immediate availability of the 2021.2 release of the Alloy Software ITSM/ITAM platform, including Alloy Navigator Enterprise, Alloy Navigator Express, and Alloy Discovery Enterprise. The biggest news is that we’ve added the stress-free Pilot Upgrade feature for all our customers, no matter what product, revision, or version you already use. […]

Alloy Self-Service Assistant for Microsoft Teams

In recent years self-service has become an imperative for many businesses. Offering comprehensive self-service options like a customer knowledge base, chat, and community forums plays a huge role in the self-service success. And, maybe even more critically important is unifying those different support channels, so that requests are captured, processed, and responded to within a […]

Alloy Audit Tools 2021.1

A new cumulative update for Alloy Audit Tools is here! The update adds detection of Windows 11 and Windows Server 2022, among other improvements and bug fixes. The new version also features the added support for both 32- (old) and 64-bit (new) versions of Alloy products, because we have recently upgraded Alloy Navigator and Alloy […]

Fall 2021 Update for Alloy Discovery Enterprise

We are excited to introduce the immediate availability of our fall 2021 update for Alloy Discovery Enterprise, a comprehensive network discovery and inventory solution. The update improves performance of audit operations, especially in complex network environments, and delivers a friendlier upgrade experience. It includes the latest Alloy Audit Tools with support for Windows 11 and […]