Cloud vs On-Premises: Back to Earth or Up in the Clouds?

Cloud vs on-premises: read this article to learn which deployment model is suitable for your business.

A picture metaphorically depicting the difference between the cloud and the on-premises deployments.

Research shows that most US companies go cloud-first when choosing where to deploy a new application. Indeed, cloud computing brought many new amazing solutions to people’s lives. But… Is it the only way? In 2024, are on-premises solutions a viable option for companies?

Spoiler: Absolutely! It provides security benefits, streamlines regulatory compliance in certain industries, and can be more cost-effective than the cloud. But you need to dig into the matter a bit to understand whether these benefits will really play out for your business model and IT needs.

In this article, we’re discussing the advantages and disadvantages of cloud vs. on-premises solutions.

Different ways of software delivery: definitions

When discussing enterprise software, the terms cloud and on-premises describe different software deployment models, indicating where and how the software is hosted and accessed.

In the cloud deployment model, the vendor hosts and delivers software applications and services to the client over the internet. In the on-premises deployment model, software applications run on computers and servers within the organization’s physical premises.

We’re providing detailed definitions of these terms and breaking down the various types of cloud deployment models in the FAQ section below.

Traditionally, software applications were installed and operated on local computers and servers within an organization’s physical premises. This practice was not limited to corporate environments. Remember you had to download your favorite desktop game, or an antivirus, to start using it? And you definitely can recall those desktop notifications reminding you to upgrade the software to the newest version.

At that time, we had most of the software on our premises: organizations had it in their basements, and people had it on their personal computers.

From on-premises to the cloud: why?

However, further technological developments, including the widespread adoption of virtualization, enabled the breakthrough of cloud computing. Now that cloud solutions have entered the market, organizations could forget the burden of handling the IT infrastructure. Another great advantage of cloud software is that you can scale resources flexibly based on demand.

Virtualization in cloud computing is creating a virtual version of a computer or server. It allows you to run multiple operating systems or applications on a single physical machine. Instead of having one server for each task, virtualization lets you use the same server for various purposes simultaneously.

These benefits allowed for the broad adoption of cloud solutions in recent decades. In 2022, based on research published by Enterprise Strategy Group, 47% of organizations implemented a cloud-first policy when deploying new applications. Moreover, 41% of on-premises applications were strong candidates to move to public cloud services in the next five years. This evidence suggests the trend toward a fully-cloud future.

Still, the same research shows that 26% of organizations go on-premises-first when deploying new applications, which is not insignificant. Both cloud and on-premises solutions are viable options, with the cloud emerging as the more widely embraced choice. This article will explore why a company would deploy on-premises software instead of a cloud option and vice versa.

What are the advantages and disadvantages of each type of software deployment? And, finally, which option is best in your case?

Cloud software: advantages and disadvantages

The statistics on cloud adoption prove that cloud solutions are more prevalent when deploying new applications.

Indeed, cloud deployment provides several benefits:

  • Cost savings. Cloud solutions are much cheaper in the short term for organizations because implementing them doesn’t require substantial initial investments, like the on-premises infrastructure. Most cloud providers offer pay-as-you-go or subscription pricing that even small businesses can afford. Additionally, thanks to resource pooling, cloud service providers provide services that clients wouldn’t otherwise buy because they are too expensive when purchased individually.
  • Better scalability. Cloud deployments enable clients to scale resources quickly based on demand. In many cloud solutions, scaling happens automatically, without manual interventions.
  • Accessibility. While the on-premises setup makes software only accessible in specific locations near the physical servers, cloud-based software is accessible from any place in the world via the internet.
  • Cheaper and simpler maintenance. Cloud service providers handle the maintenance and updates of the infrastructure, including physical servers, networks, and storage. This benefits companies with small or non-existent IT teams or those who want to invest less time and money in the research and development of digital products or services.

In the cloud or on-premises? The choice is yours. Our award-winning ITSM software can be deployed on-premises on your servers, delivered as SaaS by Alloy Software, or installed on your Azure or AWS cloud. Connect to our sales team to learn more!

And if you want to compare our solution to what other vendors offer, read our article on the best ITSM tools in 2024.

Meanwhile, cloud versions of enterprise software might be less than ideal for several reasons:

  • Not the optimal security setup. While cloud providers implement robust security measures, there may be concerns about the security and privacy of sensitive data stored on the shared servers of public cloud providers. According to the Cost of a Data Breach Report 2023 by IBM, 82% of breaches involved data stored in the cloud. A private cloud offers higher security levels but comes with additional spending.
  • Reliance on internet connection. Downtime or network issues can impact accessibility to cloud services. A steady internet connection is a deal breaker in some industries and use cases, like in high-frequency trading (HFT) or public safety.

HFT strategies exploit minimal price differentials that exist for very brief periods. A steady internet connection helps minimize latency, which is the delay between the initiation of a trade and its execution. Lower latency enables traders to capitalize on fleeting market opportunities. That is why, if such businesses are using cloud solutions for transactions, they should be aware of their dependency on the internet connection.

  • The cloud provider manages updates, and the organization has no control over them, especially with SaaS. Undoubtedly, you have encountered a situation where an application you used daily for important tasks suddenly changed its interface, catching you off guard and requiring time for adaptation. However, for some businesses, changes in the interface can be detrimental to their productivity because they disrupt a crucial workflow, like in manufacturing or emergency healthcare. Such companies need an individual upgrade schedule, which should be negotiated additionally with the cloud provider.
  • Potential hidden fees. The subscription pricing model might seem straightforward in terms of projected spending. But sometimes, providers resort to tactics to increase their customers’ average spending, such as making features that were once included in the package suddenly available only at additional charges. And as your team grows, the per-seat pricing may not look as attractive as it used to. That is why working with cloud providers requires careful contract management and extra subscription cost audits.

On-premises software: advantages and disadvantages

As noted, about 26% of companies still prioritize on-premises solutions. Here are the advantages of on-premises solutions that might make them do so:

  • Higher data security. Because all the data is stored within the immediately accessible servers, it is easier to keep them secure.

In companies working with personal data, such as banking, access to sensitive databases is often restricted to the corporate office environments. In this case, accessing personal data from home, over the cloud presents higher security risks.

Furthermore, on-premises deployments provide the flexibility to implement and directly control physical security measures, such as access controls and surveillance systems.

  • The ability to maintain compliance with regulations. Similarly to maintaining data security, it is easier to comply with complex data storage or transfer regulations when stored within the company’s immediate premises. In some countries, through data sovereignty protection laws, businesses can only keep data on the servers within that country, which makes using foreign cloud solutions complex or impossible. Moreover, on-premises can best fit organizations in highly regulated industries, such as healthcare, financial services, and government.
  • Total cost of ownership considerations. On-premises deployments require significant upfront investments to purchase and install the expensive equipment. This model is referred to as Capex, as opposed to Opex. However, in cases where IT needs are predictable and stable, the on-premises model can be more cost-effective in the long term. If you can predict what capacities you will need in the following years, you can purchase all the required hardware in one go and forget the trouble.
  • No dependency on internet connectivity. On-premises deployments operate independently of internet connectivity. This can be crucial for organizations that cannot afford downtime due to internet outages or have limited access to reliable internet connections.
  • Minimized disruption when working with legacy datasets. 81% of organizations face challenges when moving applications across locations. When an application relies on legacy on-premises datasets, it may be beneficial to deploy it on-premises to avoid all the data migration to the cloud.

The above-mentioned characteristics of on-premises deployments may, however, in many cases, turn into disadvantages:

  • High upfront investments. Purchasing and installing hardware is a solid investment, which isn’t affordable for early-stage businesses without a stable income flow.
  • Maintenance costs. To manage an in-house hardware and software fleet, you must regularly update it, fix issues, and upgrade the outdated parts. The critical resource needed here is an IT team, but hiring a strong in-house team isn’t a small change. Besides, your hardware must be powered and cooled, resulting in hefty utility bills. Meanwhile, cloud services typically take the hardware and software maintenance burden off the client’s shoulders.
  • Limited scalability. Scaling up on-premises infrastructure often involves purchasing and configuring additional hardware. This process may not be as seamless or quick as the scalability options available in cloud solutions.
  • Dependency on physical location. On-premises deployments tie an organization’s operations to a specific physical location. This can pose challenges during emergencies or if the organization wants to expand geographically without duplicating infrastructure. Plus, implementing and maintaining physical security measures can be resource-intensive, as opposed to cybersecurity.

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Tips for choosing between cloud and on-premises

In 2023, the evolution of software solutions has reached a level where any business process can be outsourced, from server maintenance to workflow management and documentation management. However, the more complex solutions become, the harder it becomes to choose the most suitable option to avoid future migrations and excess spending. Whether an application is hosted in the cloud or on-premises can significantly influence its performance and is an important characteristic. We advise you to factor in the following considerations when choosing between the two models:

  • Different software deployment models, cloud and on-premises, define where and how software is hosted and accessed.
  • Cloud solutions offer cost savings, better scalability, accessibility from anywhere, and simplified maintenance. However, you must consider the security setup, internet connection reliance, and potential hidden fees.
  • On-premises solutions prioritize higher data security, regulation compliance, predictable total cost of ownership, and zero dependency on internet connectivity. The disadvantages of on-premises deployments include high upfront investments, maintenance costs, limited scalability, and reliance on physical location.
  • The choice between cloud and on-premises depends on data sensitivity, compliance needs, scalability requirements, and budget considerations.

While currently, there is a software solution for almost any business task, there are still no silver bullets to purchasing challenges.

On one hand, cloud software is cheaper and easier to handle, but it may come with a complex pricing structure. Additionally, popular cloud service providers tend to raise prices when they see higher demand, and then it’s suddenly not as cheap anymore.

On the other hand, on-premises deployments require substantial upfront spending and are anything but flexible. What’s certain is that you need to consider several factors and spend some time evaluating opportunities before investing in software or hardware.

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