Efficient Technology Behind Every Public Service

From tracking hardware and software assets across departments to managing service tickets, workflows, and approvals, our platform enables public organizations to serve their communities with greater transparency and reliability.

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Alloy Navigator is a comprehensive IT service management software suite.

Alloy Navigator is successfully applied in municipal and state governments, state agencies, and other public organizations.

Trusted by teams like yours

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Key features of our solution for public and government institutions

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Out-of-the-box ITIL workflows: Incident, Problem and Change Management

Ticketing and asset management tightly integrated

Powerful workflow automation

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Self-Service Portal with Service Catalog

Data segmentation for use within different departments

Asset lifecycle tracking

What else makes us a great choice

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Our core strength: efficient IT asset management

Track the entire lifecycle of your IT assets—from procurement to retirement. Know where your devices are, their status, and who last used them, ensuring full visibility and potentially less expenses on the new fleet.

Integrated ITSM Capabilities

While it excels at asset management, Alloy Navigator includes built-in ITSM capabilities: incident, change, and problem management, and powerful workflow automation. These are fully integrated, enabling seamless coordination between IT support and asset operations.

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Transparent pricing

Alloy Navigator offers clear, node- and technician-based pricing, making the budgeting decision for your management board straightforward.

Haven’t decided yet?

Talk to our sales team to find out if we’re a match

High-quality products in the cloud or on-premises

You can choose to host Alloy Navigator in the cloud or on-premises, giving you full control over your infrastructure preferences and compliance needs.

Whatever you decide for in the end, we’re here to deliver an exceptional product to you.

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SOC 2 сertified

Security and compliance are top priorities. Alloy Navigator is SOC 2 certified, giving you peace of mind that your data and operations meet rigorous security and privacy standards.

Customizable access by department

The platform supports segmented access to IT services, assets, and request forms, allowing different departments or suborganizations to operate independently within a unified system.

Which translates into: tickets for IT, HR, or Facilities are separated and can only be accessed by approved personnel.

An image metaphorically illustrating the relationship in Enterprise Service Management, where IT is the master of ITSM and other departments are its apprentices.
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Alloy helps streamline service delivery across 15 locations for over 6,500 members of staff

Read North Cumbria Integrated Care success story with Alloy!

Get to know us

Connect with our sales team, share your requirements, and we’ll find a solution for you.