Reliable Technology to Support Vibrant Campus Life

From tracking hardware location and the usage of software licenses to automating IT support workflows, our platform enables IT teams in higher education to do their jobs even better.

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Alloy Navigator is a comprehensive IT service management and IT asset management software suite.

It is successfully applied in private and public universities and colleges across the country.

Trusted by teams like yours

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Key features of our solution for IT support in higher ed

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Out-of-the-box ITIL workflows: Incident, Problem and Change Management

Asset lifecycle tracking

Ticketing and asset management tightly integrated

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Self-Service Portal with Service Catalog

Powerful workflow automation

Data segmentation for use within different departments

What are the benefits of our solution?

Spend less

See what licenses are unused, restructure spending, and save money.

Stop losing your devices

Track location and ownership of physical assets to prevent fraud and waste.

Showcase your success to leadership

Set up custom reporting dashboards to talk confidently with your boss or the university board.

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What else makes us a great choice

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Efficient IT asset management

Track the entire lifecycle of your IT assets—from procurement to retirement. Know where your devices are, their status, and who last used them, ensuring full visibility and potentially less expenses on the new fleet.

Integrated ITSM Capabilities

Alloy Navigator helps you set up all that’s needed for IT service delivery: incident, change, and problem management, aided by powerful workflow automation. These are fully integrated, enabling seamless coordination between IT support and asset operations.

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Transparent pricing

Alloy Navigator offers clear, node- and technician-based pricing, making the budgeting decision for your management board straightforward.

Haven’t decided yet?

Talk to our sales team to find out if we’re a match

High-quality products in the cloud or on-premises

You can choose to host Alloy Navigator in the cloud or on-premises, giving you full control over your infrastructure preferences and compliance needs.

Whatever you decide for in the end, we’re here to deliver an exceptional product to you.

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SOC 2 сertified

Security and compliance are top priorities. Alloy Navigator is SOC 2 certified, giving you peace of mind that your data and operations meet rigorous security and privacy standards.

Customizable access by department

The platform supports segmented access to IT services, assets, and request forms, allowing different departments or suborganizations to operate independently within a unified system.

Which translates into: tickets for IT, HR, or Facilities are separated and can only be accessed by approved personnel.

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Alloy helps streamline service delivery across 15 locations for over 6,500 members of staff

Read North Cumbria Integrated Care success story with Alloy!

Get to know us

Connect with our sales team, share your requirements, and we’ll find a solution for you.