Saving lives isn’t about technology; it’s about people—doctors, nurses, and paramedics. These dedicated professionals need a robust infrastructure that supports their efforts and enables them to thrive.
Successfully applied in large hospitals and healthcare institutions, Alloy Navigator offers an intuitive, comprehensive, easy-to-use approach to quickly resolve IT issues, manage software and hardware, and automate complex processes.
Our software is entirely compliant with the Health Insurance Portability and Accountability Act (1996):
Our ITSM software can be deployed on-premises on your servers, delivered as SaaS by Alloy Software, or installed in your Azure or AWS cloud. Choosing between the cloud and traditional IT systems may be hard, especially in healthcare. Whatever you decide, we’re here to deliver an exceptional product.
In healthcare, the stakes are high, and even 99% availability isn’t sufficient. We understand the importance of uninterrupted service and offer High Availability (HA) mode engineered for maximum uptime. HA ensures your system remains functional even during server unavailability or scheduled maintenance.
Additionally, our instant notifications with minimum latency ensure you’re always informed and prepared.
Explore our blog post “Healthcare Asset Management: How Does It Work?” to learn how ITAM, IoT, and AI are transforming the way hospitals manage critical assets and ensure patient safety.
Quickly create an interface for medical staff to reach out to the IT team. The self-service portal contains:
Instead of getting requests in their inbox, your IT team will see them in a grid view. Using flexible color formatting, create a view that highlights how many requests are in progress, which ones’ due dates are approaching, and which ones are already (oops!) delayed.
Haven’t decided yet?
Talk to our sales team to find out if we’re a match
Our software offers value beyond merely managing incidents. It’s a comprehensive solution for automating various IT processes, including change management, problem management, knowledge management, service level management, and asset management. Our superpower is the ability to model the complete lifecycle of any business object, from purchase orders and vendors to computers and Service Desk tickets, and define precisely when and how changes in one object act on other objects and people involved in the process.
With a powerful network inventory module, Alloy Navigator helps manage and maintain your complex network of devices, including servers, workstations, medical devices, printers, and networking equipment:
Read North Cumbria Integrated Care success story with Alloy!
