Compliance vs Security: Harmony Within, Peace Outside

Are those different things? And how crucial it is to keep the balance?

Written with the help of Alex Morgan, a passionate tech blogger, internet nerd, and data enthusiast.

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According to a study by University of Maryland’s A. James Clark School of Engineering, hackers attack any computer with Internet access every 39 seconds on average–more than once in a minute!

In the face of such challenges, cybersecurity has emerged as a paramount concern for businesses over the past decade. But security is inherently intertwined with effective compliance management. To maintain security, focusing on clients’ expectations isn’t enough; you must be compliant with the current external regulations.

Organizations grapple with a set of challenges when balancing between security and compliance:

  • How can I attain my security objectives while navigating various compliance regulations?
  • In the meantime, how can I prevent inadequate security management from jeopardizing my compliance initiatives?

In this article, we will explore the distinction between IT security and IT compliance and provide recommendations on addressing the challenges of liaising between them.

What is security?

First, let’s define the business problems that security and compliance solve as business units.

IT security, or simply security, is a business function aiming at protecting the organization’s digital assets, such as its data, networks, and systems, against unauthorized access, breaches, and cyber-attacks.

Security measures within a company will typically start with the following:

  1. Risk assessment. The key question at this step is: what are our biggest threats? Depending on the company’s industry and size, the focus of the risk assessment will vary. For example, a governmental institution will likely focus on risks associated with national security and citizen privacy. However, a young e-commerce business might prioritize risks related to safe payments, customer data protection, and website availability.
  2. Creation of security policies and procedures. The main question at this point is: what should we do to minimize those potential risks? This stage helps set expectations for employee behavior and establishes a framework for the following security measures.

After the risks are defined and an action plan is created, one or several of the below IT security practices can be implemented:

  • Access control: The practice of managing and restricting user or system access to resources, ensuring only authorized entities can interact with specific data or systems.
  • Data encryption: The process of converting readable data into a coded form to prevent unauthorized access, ensuring confidentiality and data integrity.
  • Firewall creation and management: Establishing a barrier between a private internal network and external networks, controlling incoming and outgoing network traffic to enhance security.
  • Software updates and patch management: Regularly applying updates and patches to software systems to address vulnerabilities and enhance security against known exploits.
  • Data backups: Creating duplicate copies of data to prevent loss during accidental deletion, corruption, or other data disasters, ensuring data recovery.
  • Physical security measures: Implementing safeguards such as biometric access controls, surveillance, and secure facilities to protect physical assets, infrastructure, and sensitive information.
  • Security testing: Evaluating systems, applications, or networks to identify vulnerabilities, weaknesses, and potential security risks through penetration testing and vulnerability assessments.
  • Employee training.
  • Incident response planning.

Financial damage caused by reported cybercrime has only grown yearly since 2018. As we noted, IT security as a business function has become a top priority for businesses.

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What is compliance?

Now, what is compliance? In the broad organizational context, compliance encompasses adherence to all applicable laws, regulations, and internal policies in a commitment to ethical and lawful business practices. Compliance is not just about information technology or working with data.

For example, in compliance with the workspace relationship policy, in some companies, especially larger ones, romantic relationships between employees must be disclosed to HR.

IT compliance, in particular, refers to the adherence of information technology practices, processes, and systems to external laws and industry benchmarks.

For companies in the US, especially those investing in research and development of digital products, the essential standards to comply with are:

  1. National Institute of Standards and Technology (NIST) Framework: The NIST Cybersecurity Framework (NIST CSF) provides guidelines, standards, and best practices to manage and improve an organization’s cybersecurity risk management. The National Institute of Standards and Technology, a US federal agency within the Department of Commerce, developed the standard. The NIST CSF was first published in 2014 and has since become widely adopted by organizations across various industries.
  2. International Organization for Standardization (ISO) 27001: This is a widely recognized international standard for information security management systems developed by the International Organization for Standardization (ISO). ISO does not enforce or regulate the implementation of its standards. Instead, those are adopted voluntarily.
  3. General Data Protection Regulation (GDPR): While originating in the European Union, GDPR can impact US companies that handle EU citizens’ personal data. GDPR mandates that companies obtain explicit and affirmative consent from users before processing their personal data. For example, the cookie consent forms you encounter on websites are often associated with GDPR compliance.
  4. ITIL (Information Technology Infrastructure Library): A set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of the business, including security considerations.

This list could include several more, such as COBIT, HIPAA, and FedRAMP.

Read our articles explaining what ITIL is, the difference between ITIL and ITSM, and the limitations of ITIL.

What do compliance teams do?

One of the primary compliance business processes is audit. Audits, whether internal or by third-party evaluators, systematically examine an organization’s IT infrastructure, policies, and procedures to identify vulnerabilities.

For example, to comply with HIPAA, US healthcare institutions must archive their email communication. The regular compliance audit will include going through the data archiving software, ensuring that the passwords are secure, access permissions are granted to the right people, and the archiving period is within the brackets suggested by HIPAA.

A compliance professional could also participate in the vendor selection to filter out non-compliant vendors before purchasing.

Security vs compliance: the difference

If the distinction between the two isn’t clear to you yet, try to approach it this way:

  1. The focus of security measures lies on internal requirements, while the focus of compliance practices is on external limitations. IT security and compliance aim to create and maintain a secure IT environment. Perhaps the word “external” draws the line between compliance and security.
    Formally, not all compliance procedures aim at adherence to external standards. Some experts also use the term “compliance” to speak about the commitment to customer SLAs (service level agreements) and internal regulations, such as anti-discrimination and harassment policies.
    Meanwhile, by highlighting the external focus of compliance, we suggest treating compliance as the company’s tool to stay afloat and keep doing business amidst the limitations, requirements, and expectations of the world around it.
  2. Behind every security requirement, there is always an immediate business goal. It’s a bit trickier with compliance. For example, companies introduce strict access permission policies because they don’t want to jeopardize their clients’ data. Naturally, every business wants to keep their clients as long as possible.
    In contrast, when maintaining compliance requirements, the core motivation is to avoid legal risks, such as fines and lawsuits, and the reputational risks associated. 73% of organization leaders agree that cyber and privacy regulations effectively reduce their organizations’ cyber risks. The wording of these statistics suggests that while mitigating cyber threats is seen as a positive side effect, the primary incentive was to steer clear of potential regulatory pitfalls.

The balance between security and compliance

The thing about this power couple–security and compliance–is that you can’t successfully implement one without the other. Security and compliance strategies should align.

On the one hand, as we previously noted, when developing an information security system, you need to adjust it to the regulations relevant to your industry and the countries you operate in. According to an IBM report, instances of data breaches incur significantly higher costs—six figures more—when noncompliance with regulations is identified as a contributing factor.

On the other hand, a solid security infrastructure streamlines compliance operations. For a healthcare institution that uses data archiving to comply with HIPAA, it is crucial to regularly update the data archiving software and install patches as soon as they arrive. If there is a vulnerability elsewhere in the clinic’s tech infrastructure, HIPAA compliance will also be jeopardized.

These tips can help you reconcile the initiatives of compliance and security teams:

  • Use a system of objectives that is designed to reconcile the requirements of multiple teams or stakeholders. One such system is the SMART framework, with its most crucial R element. It ensures that your goals are relevant to the requirements of all the stakeholders involved.
  • Run joint training sessions. Organize training sessions that involve both compliance and security teams. This ensures a shared understanding of responsibilities, evolving threats, and the latest regulatory updates, promoting a unified approach to risk management.
  • Establish a liaison role. Create a liaison role or position to act as a bridge between compliance and security teams. This person will facilitate communication, coordinate efforts, and ensure that the objectives of both teams are aligned.
  • Use integrated collaboration tools. Enhance communication and coordination by utilizing collaboration tools that facilitate real-time information sharing between the two teams. This ensures that relevant data, updates, and insights are readily accessible, promoting a more cohesive and responsive approach to challenges.

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