Alloy Discovery Enterprise 8.2.4 Released

Version 8.2.4 is a maintenance release. This release contains performance improvements and maintenance fixes for issues identified in earlier versions.

Alloy Audit Tools, used to detect and identify hardware and computer equipment on the network, have been\updated to version 6.2.0.

The new version includes the following changes:

  • Improved support for hypervisors:
    • Added support for VMware ESXi 6.7 and later.
    • Added support for Citrix XenServer 7.4 and later.
  • Added the ability to detect and report on Microsoft Store applications.
  • Added detection of installation keys and serial numbers for latest Microsoft products
  • Improved detection of substituted (virtual) drives.
  • Added support for macOS Mojave (version 10.14).
  • Linux audit improvements:

Alloy Navigator Express 8.2.4 Released

Version 8.2.4 is a maintenance release. This release contains performance improvements and and maintenance fixes for issues identified in earlier versions.

Customers with a current Software Maintenance plan can download the update from the Alloy Support Portal.

Alloy Navigator Enterprise 8.2.4 Released

Version 8.2.4 is a maintenance release. This release contains several performance improvements and maintenance fixes for issues identified in earlier versions.

Customers with a current Software Maintenance plan can download the update from the Alloy Support Portal.

Alloy Software Named FrontRunner for IT Help Desk Software

Gartner methodology places Alloy Navigator among top-rated products in its category

Bloomfield, NJ – February 19, 2019 Alloy Software announced today that its flagship solution Alloy Navigator, designed to help organizations manage, support and improve IT services, was named a FrontRunner for IT Help Desk software by Software Advice.

The FrontRunners quadrant, powered by Gartner methodology and available through Software Advice, offers an assessment of software products within a selected software category. This data-driven report is heavily based on user reviews and intended to help small businesses find products that meet their needs and provide the best value. To create this report, Software Advice evaluated over 240 IT Help Desk products and only those with the highest scores for Usability and User Recommendations were named as FrontRunners.

With a total average score of 4.45 out of 5 from user reviews, Alloy Navigator has earned strong distinctions for its ease of use, functionality, customer support and overall value. “Alloy keeps our technology department on task and gives our company’s users an easy way to ask for help in solving their issues. The software is near limitless in what you can do with it…,” said a recent reviewer.

“We are very excited and proud to be included in the FrontRunners Quadrant”, said Vladimir Vinogradsky, CEO of Alloy Software. “We believe the placement of Alloy Navigator in the report reflects our commitment to develop IT help desk software that help our customers ensure the highest quality of IT service delivery.”

You can download the full FrontRunners report for IT Help Desk Software here.

Required disclaimer: FrontRunners constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Software Advice or its affiliates.

About Alloy Navigator

Alloy Navigator is an all-inclusive IT Help Desk software that helps users maximize the efficiency of their IT operations and reduce costs. This product also covers major IT disciplines ranging from Service Desk, IT Service, IT Asset Management, and Software Asset Management to major ITIL-driven processes. Alloy Navigator is geared toward small, medium and enterprise businesses who strive to achieve the highest levels of productivity.

About Alloy Software

Established in 2002, Alloy Software Inc. is a leading provider of ITSM, IT Asset Management and Network Inventory solutions that help organizations of all sizes automate their IT operations and deliver high quality service. Alloy Software serves companies worldwide in several diverse industries including finance, healthcare, education, technology, public sector, retail, manufacturing and more.

About Software Advice

Software Advice is the leading online service for businesses navigating the software selection process. Advisors provide free, personalized software recommendations, helping companies of all sizes find products that meet their business needs. Software Advice also features objective research by industry experts and reviews from validated users, saving buyers time and resources. Software Advice is a Gartner company.

For More Information:

Contact:

Jonathan Cotto
Digital Marketing Manager
Alloy Software
973.661.9777 ext.7214
jcotto@alloysoftware.com

Audit Tools 6.2

Alloy Software released a new cumulative update (version 6.2.0) for the Alloy Audit Tools. Alloy Audit Tools is a package of various tools and components used by Alloy Discovery and Alloy Navigator product families to audit computers and work with audit snapshots.

This update improves the detection of Microsoft SQL Server editions and serial numbers, among other improvements. A detailed list of changes in this version is available in the Release Notes document available on the Support Portal.

What’s New in Alloy Audit Tools 6.2.0

  • Improved support for hypervisors:
    • Added support for VMware ESXi 6.7 and later.
    • Added support for Citrix XenServer 7.4 and later.
  • Added the ability to detect and report on Microsoft Store applications.
  • Added detection of installation keys and serial numbers for the latest Microsoft products:
    • Microsoft Windows 10 October 2018 Update (version 1809)
    • Microsoft Windows Server 2019
    • Microsoft Office 2019
    • Microsoft Project 2019
  • Added detection of Microsoft Visual Studio installation keys and serial numbers.
  • Added the ability to detect Microsoft SQL Server version and build number.
  • Improved detection of substituted (virtual) drives. Now in the Peripherals > Disk Drives section, you can see whether a logical disk was created via the SUBST command.
  • The total amount of system memory displayed in the System Overview section is being reported more accurately for Windows computers.
  • Added support for macOS Mojave (version 10.14).
  • Expanded the number of network device manufacturers recognized by the Inventory Analyzer.
  • Now the Inventory Analyzer bypasses the Recycle Bin during file scans.
  • Linux audit improvements:
    • The Network > Network Adapters section now shows DNS names of network adapters.
    • Expanded the level of hardware detail. The Hardware > System BIOS and Chassis section now shows information about OEM Strings, BIOS Serial Number, and BIOS Asset Tag. The Hardware > Slots section displays information about system slots.
  • The User > User Accounts section now shows account groups.
  • The Audit Snapshot Viewer now supports quick search in all tables. Press CTRL+F to reveal the filter box in the grid’s upper right corner.
  • The Audit Snapshot Viewer now can be set as the default program for opening .adt snapshot files.

Target Products

This update applies to the following Alloy Software products:

  • Alloy Navigator Enterprise 7 and 8
  • Alloy Discovery Enterprise 7 and 8
  • Alloy Navigator Express 7 and 8
  • Alloy Discovery Express 7 and 8

Availability

This update is available for download from the Alloy Software Support Portal to customers with a current Software Maintenance & Support plan.