About Ekaterina Glozshtein

Ekaterina Glozshtein is a versatile content marketing professional with a strong blend of analytical thinking, creativity, and business acumen. At Alloy Software, she has built and managed content across blogs, websites, and social media, including launching the company blog as a new traffic channel and developing its social presence from the ground up. Her background spanning marketing, venture capital, and research gives her an unusually well-rounded perspective on creating content that connects with audiences and supports business growth.

Entries by Ekaterina Glozshtein

Alloy ITSM/ITAM Platform Maintenance Release for July 2023

We’re happy to announce a series of improvements and fixes to contribute to the reliability and quality of the Summer 2023 release of Alloy ITSM/ITAM platform. This maintenance release not only improves security but also addresses several issues reported in previous versions. Importantly, we’ve incorporated more than a dozen improvements directly based on feedback from […]

First Things First: Optimized Category Display in Alloy Self-Service Mobile

The wave of Summer 2023 updates continues with Alloy Self-Service, the mobile application for end-users of IT services. The new version offers quick access to the top-priority knowledge base articles and service catalog items thanks to support for custom display order for categories.  Starting with Alloy Navigator 2023, IT specialists can customize the order in […]

Knowledge Base in Alloy Navigator Mobile

Knowledge is power. Especially when it’s a collection of knowledge about challenges in your specific IT organization. To streamline knowledge access for technicians, we’re adding Knowledge Base to our Alloy Navigator mobile app. IT specialists can now access the knowledge base on the go through the same mobile interface that they use to respond to […]