Alloy Navigator Honored for Outstanding Innovation in 10th Annual Product of the Year Awards
Nutley, NJ – December 4, 2007- – Alloy Software, Inc., a leading provider of service and asset management software solutions, today announced that its flagship Alloy Navigator solution has received a 2007 Product of the Year Award from Technology Marketing Corporation’s (TMC) Customer Interaction Solutions magazine (www.cismag.com), the leading publication covering CRM, call centers and teleservices since 1982.
Alloy Navigator provides a centralized service desk platform to proactively administer all aspects of IT service management. It offers a powerful suite of tools to standardize, simplify, and streamline IT operations, and improve service delivery, including self-service. Leveraging industry best practices, Alloy Navigator enables organizations to automate incident, problem, change, configuration, and service management.
“We are extremely honored to have our Alloy Navigator solution receive a product of the year award from such a prestigious magazine,” said Robert Josefs, Manager of Marketing and Sales at Alloy Software. “We believe our service desk solution is one of the best available for small and medium-size businesses around the world. Receiving this recognition offers validation to the success and growth of our flagship product.”
“Alloy Software has proven they are committed to quality and excellence in solutions that benefit the contact center experience as well as ROI for the companies that use them,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. “I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from Alloy Software in the future. For 10 years, Customer Interaction Solutions magazine has been recognizing companies that have demonstrated excellence in technological advancement and application refinements.”
The 10th Annual Product of the Year Award winners will be featured in the January 2008 issue of Customer Interaction Solutions magazine.
For more information about the Customer Interaction Solutions’ 2007 Product of the Year Awards, please visit www.tmcnet.com.
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.
Technology Marketing Corporation (TMC) publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC’s Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 6,000 most visited Web sites in the world by alexa.com*, TMCnet serves as many as three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference and Green Technology World Conference. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet). For more information about TMC, visit www.tmcnet.com.
About Alloy Software
Established in 2002, Alloy Software is a leading provider of service management, asset management, and network management software solutions that help organizations of all sizes automate IT operations. The company’s flagship solution, Alloy Navigator, is a comprehensive IT service management solution based on industry principles. It includes a centralized service desk environment with integrated asset management, configuration management, and change management tools. Used worldwide, Alloy Navigator helps service and support organizations optimize IT resources, improve productivity and financial processes, ensure software license compliance and reduce costs. For more information contact Alloy Software at (973) 661-9700 or www.alloysoftware.com.