Alloy Software Announces New Software Trade-In Program

Program Aims to Provide Organizations with Help Desk “Stimulus Package” to Automate IT Support Processes

Nutley, NJ – October 13, 2009 – Alloy Software, Inc., a leading provider of service and asset management software, today announced a new software Trade-In program aimed at organizations of all sizes currently utilizing Track-It!, Remedy, and other service desk software. The program provides incentives to prospective customers by offering them a discount when they switch from a competitor’s solution to one of Alloy Software’s products. Depending on the depth of implementation, Alloy Software’s technical support team can assist customers in migrating existing data from competing organizations – into Alloy Software’s products in as little as one business day.

The Trade-In program is designed for customers that have outgrown their current implementation and want to explore other IT service desk management options before renewing support on their current software, or upgrading to the next version. Prospective customers can trial Alloy Software products for 30 days and attend interactive webinars to fully understand the benefits the company’s solutions.

“We made the switch to Alloy Navigator in June 2009 in an effort to maximize our ROI on our help desk and asset management software,” said Melissa Stuart, Logistics Supervisor at Amerisafe. “After receiving a demo of Alloy Navigator, we realized that we could get increased features and functionalities compared to our previous solution – and at a lower cost. We instantly recognized a number of benefits including increased productivity among our employees, streamlined business processes, and an overall increase in user satisfaction.”

Through the program, Alloy Software addresses four key business drivers for those organizations looking to make a switch in their IT service desk platforms. These drivers include: improving service delivery, performance and availability with minimal resources; maximizing the value of IT investments; controlling costs by managing processes and IT assets; and aligning IT with business strategy.

“We fully understand that software can be expensive, and sometimes you do not always get the ROI that you should on a certain product,” explained Robert Josefs, sales manager at Alloy Software. “That’s why we are introducing this Trade-In program. Alloy Software offers significant advantages and is priced at a fraction of the cost over its competitor products. We want organizations that are not happy with their current technology investment to have the option of switching and saving money.”

The Trade-In program is available for Alloy Software’s service support, help desk, and asset management software solutions – including the company’s flagship Alloy Navigator product. For more information about these products, please visit:

Trade-In Program Pricing and Availability

Companies who qualify for the Alloy Software Trade-In program can take advantage of a discount incentive starting today. The program begins on October 13, 2009 and ends on December 31, 2009. For pricing, or to see if your company qualifies for the Trade-In program, please contact Alloy Software at or call (973) 661-9700 extension 2.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades such as the Software 500 and Product of The Year awards from industry publications. For more information contact Alloy Software at (973) 661-9700 or visit