Zapier

Overview

Zapier is an online automation tool that helps connect web apps without coding or relying on developers to build the integration. In Zapier, automated tasks between applications are called Zaps. A Zap consists of a trigger event and an action. An event in one app is used as a trigger to perform an action in another app. For example, you can use Zapier to automatically send a message to your Support Team channel in Slack whenever a new incident ticket is submitted in Alloy Navigator. What’s more, a single Zap can chain multiple actions in various apps together. For example, a single Zap can capture a message in a Slack channel, create an incident, and post the incident number back to the message sender in the Slack channel.

Main Features

• Base your Zaps on Alloy Navigator incidents, change requests, or person records.
• Trigger actions in external apps whenever Alloy Navigator objects are created or updated.
• Create new tickets and perform other actions in Alloy Navigator by events outside Navigator.
• Choose any ready-to-use Zaps we created or build custom ones.

Benefits

• Expanded automation opportunities and less manual work.
• Easy no-code integration so any team member can do it.
• More value from your business processes.