Alloy Software Wins 2012 Bronze Stevie Award for Sales & Customer Service

Nutley, NJ – March 7, 2012 – Alloy Software, Inc., a leading provider of service and asset management solutions, today announced that it was presented with a Bronze Stevie® Award in the “Customer Service Department of the Year – Computer Software” category for the sixth annual Stevie Awards for Sales & Customer Service.

“Alloy Software is truly honored to be named a Stevie Awards Bronze winner for the Customer Service Department of the Year category,” explained Paul Ille, Director of Technical Services at Alloy Software. “We’re proud to be recognized for the efforts we make every day; to make our customers realize they are the primary focus of what we do.”

The Stevie Awards for Sales & Customer Service are the world’s top sales awards, contact center awards and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM. More than 100 members of seven specialized judging committees determined Stevie Award placements from among the Finalists during final judging this year.

“We’re delighted to kick off our celebration of the 10th year of the Stevie Awards movement with the 2012 Stevie Awards for Sales & Customer, which is the first program in which we conferred Silver and Bronze Stevie Awards,” said Michael Gallagher, president and founder of the Stevie Awards. “It’s gratifying and inspiring to have received so many remarkable entries for this year’s competition.”

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.stevieawards.com/sales.

About The Stevie Awards

Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades from the 2012 Stevie Awards for Sales & Customer Service, 2011 Golden Bridge Awards and 2011 Best Products Awards, to name a few.

Audit Tools 5.3.1 Released

Alloy Software released a new cumulative update to the Alloy Audit Tools which is an integral part of the Alloy Discovery and Alloy Navigator product lines.

Alloy Audit Tools is a package of various tools and components used by
Alloy Discovery and Alloy Navigator to audit computers and display audit results.
The Alloy Audit Tools package consist of the following modules:

  • Inventory Analyzer for Windows
  • Inventory Analyzer for Linux
  • Inventory Analyzer for Mac
  • Audit Data Viewer

This is a maintenance release for an issue identified in the Inventory Analyzer for Windows included in Audit Tools version 5.3.0.

Target Products

This update applies to the following Alloy Software products:

  • Alloy Navigator 6.1
  • Alloy Navigator 6.0
  • Alloy Navigator 5.3 (with the Network Inventory module updated to version 5.3.1)
  • Alloy Discovery 6.1
  • Alloy Discovery 5.1
  • Alloy Navigator Express 5.1
  • Alloy Navigator Express 6

Availability

This update is available for download from the Alloy Software
Support Portal to customers with a current Software Maintenance & Support plan.

Audit Tools 5.3 Released

Alloy Software released a new cumulative update to the Alloy Audit Tools which is an integral part of the Alloy Discovery and Alloy Navigator product lines.

Alloy Audit Tools is a package of various tools and components used by
Alloy Discovery and Alloy Navigator to audit computers and display audit results.
The Alloy Audit Tools package consist of the following modules:

  • Inventory Analyzer for Windows
  • Inventory Analyzer for Linux
  • Inventory Analyzer for Mac
  • Audit Data Viewer

Among a large number of new features and fixes, this update offers the following major improvements:

Inventory Analyzer for Windows

  • Improved detection of software serial numbers for a range of Microsoft and Adobe products.
  • Improved detection of Windows XP Professional 64-bit edition, Windows Server 2008 R2 Foundation, Windows Home Server 2010, and Windows 8 Developer Preview operating systems.
  • Improved detection of virtualization software, such as VMVare, Oracle VM, Virtual Box, Microsoftt Virtual PC, and Parallels.
  • Added detection and reporting of security information, such as firewall settings and virus/malware protection status from Windows Security Center and Windows Action Center.

Inventory Analyzer for Mac OS

  • Added support for MAC OS 10.7 “Lion”.

Audit Data Viewer

  • Improved Unicode support.
  • Now the Audit Data Viewer displays Windows OS architecture (32bit or 64bit).
  • Now the Audit Data Viewer displays security information, such as firewall settings and virus/malware protection status from Windows Security Center and Windows Action Center.

Target Products

This update applies to the following Alloy Software products:

  • Alloy Navigator 6.1
  • Alloy Navigator 6.0
  • Alloy Navigator 5.3 (with the Network Inventory module updated to version 5.3.1)
  • Alloy Discovery 6.1
  • Alloy Discovery 5.1
  • Alloy Navigator Express 5.1

Alloy Audit Tools 5.3.0 provides numerous enhancements and fixes for the issues identified in previous Alloy Audit Tools versions.

Availability

This update is available for download from the Alloy Software
Support Portal to customers with a current Software Maintenance & Support plan.

Alloy Software Offers Trade-Up Program for BMC and Numara Customers

BMC & Numara Customers Offered Discount Incentive to Switch to Alloy Software

Nutley, NJ – February 2, 2012 – Alloy Software, Inc., a leading provider of service and asset management solutions, today announced, in response to BMC’s recent acquisition of Numara Software, even deeper discounts to its existing Trade-Up Program. The program is aimed at organizations of all sizes currently utilizing competitor products such as Track-It!. The program provides incentives to prospective customers by offering them a discount when they switch to one of Alloy Software’s products. Depending on the depth of implementation, Alloy Software’s technical support team can assist customers in migrating existing data from competing organizations – into Alloy Software’s products in as little as one business day. This offer is valid to customers of competitors’ products worldwide.

“In response to the uncertainty that Track-It! customers are facing with the recent BMC acquisition of Numara Software, we have re-introduced our Trade-Up Program which offers our competitors’ customers seamless migration to products such as our Alloy Discovery and Alloy Navigator platforms,” explained Vladimir Vinogradsky, President and CEO at Alloy Software. “Alloy Navigator offers significant advantages over many of our competitors’ solutions. When we are asked to compare ourselves to products such as Track-It!, we are confident in saying that we offer a better price, less complex, and fully integrated (non-modular) alternative. The comprehensive and integrated nature of our products is further underscored with our newest release of Alloy Navigator Express 6 making the cost-to-value ratio of Alloy’s solutions even greater!”

The Trade-Up Program is available for Alloy Software’s service support, help desk and asset management software solutions – including the company’s Alloy Navigator product. For more information on the program, please visit: here.

Trade-Up Program Pricing and Availability

Customers that qualify for the Alloy Software Trade-Up Program can take advantage of a discount incentive starting today.  For pricing, or to see if your company qualifies for the Trade-Up Program, please contact Alloy Software at sales@alloysoftware.com or call (973) 661-9700.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management, and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades from the 2012 Stevie Awards for Sales & Customer Service, 2011 Golden Bridge Awards and 2011 Best Products Awards, to name a few.

Alloy Software Named Finalist in 2012 Stevie Awards for Sales & Customer Service

Sixth Annual Awards Will be Presented on February 27 in Las Vegas

Nutley, NJ – January 31, 2012 – Alloy Software, Inc., a leading provider of service and asset management solutions, today announced it was named a finalist in the Customer Service Department of the Year – Computer Software category in the sixth annual Stevie Awards for Sales & Customer Service, and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program.

“We are truly honored. Being named a finalist for the Sales & Customer Service award underscores the success of our Customer Experience project which helps us analyze interactions with both potential and existing customers to ensure we are meeting expectations,” explained Vladimir Vinogradsky, President and CEO at Alloy Software. “As a result of our Customer Experience project, we’ve noticed a significant uptick in customers leveraging our JumpStart Program which expanded from a single training meeting to four sessions focused on installing, learning, planning and implementing.”

Alloy Software’s submission was one of more than 1,000 entries from organizations of all sizes and in virtually every industry, an increase of almost 30 percent over 2011. Finalists were determined by the average scores of 93 professionals acting as preliminary judges. Entries were considered in 27 categories for customer service professionals; 38 categories for sales professionals; and categories to recognize new products and services and solution providers.

“We are extremely pleased to have our customer service department recognized by Stevie Awards judges,” said Paul Ille, Director of Technical Services at Alloy Software. “From the start, the goal at Alloy Software was to provide proactive technical support in order to best serve our clients’ needs. We believe that our customer service department offers exceptional technical support, but at the same time, we are humble enough to realize we can always improve and provide even greater service to customers.”

The awards are presented by the Stevie® Awards, which organizes several of the world’s leading business awards shows including the prestigious International Business Awards. Nicknamed the Stevies for the Greek word “crowned,” the final results will be announced during a gala banquet on Monday, February 27 at Caesars Palace in Las Vegas, Nevada.  Finalists from the U.S.A. and several other nations are expected to attend.

“Being proud of his honor would be an understatement,” explained Michael Gillespie, Vice President of Sales at Alloy Software. “Our service and support teams have always worked hard to identify what we could do better for our customers and this is a testament to their efforts and one that solidifies what I have always pitched to our prospects. We are fanatical about customer service!”

“We’re delighted to kick off our celebration of the 10th year of the Stevie Awards movement with the 2012 Stevie Awards for Sales & Customer Service, which will be the first program in which we’ll bestow Silver and Bronze Stevie Awards,” said Michael Gallagher, president and founder of the Stevie Awards. “It’s gratifying and inspiring to have received so many remarkable entries for this year’s competition. I know the final judges have a tough task ahead of them to determine the Stevie Award placements.”

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades such as Software 500 and Product of the Year from industry publications.