Alloy Software Inc. today unveils a brand-new mobile experience for end-users of its Alloy Navigator ITAM/ITSM suite.
The new app offers mobile users the ability to report issues and track their progress, request services from the IT team, search for answers in the knowledge base, reserve equipment for temporary use, and more.
“Positive user experience of our customers and the ease of providing and receiving technical support have always been the highest priority for our team. We have been focusing on leveraging different support channels so that users can easily request help from any available device,” explained Ivan Samoylov, CTO of Alloy Software. “Hot on the heels of the Self-Service Assistant for Microsoft Teams released less than a year ago, we are now adding iOS and Android mobile devices to our self-service arsenal.”
About Alloy ITSM and ITAM solution
Alloy Navigator is an all-inclusive SaaS, in-cloud, and on-premises Service Desk and IT Asset Management solution that helps users to maximize the efficiency of their IT operations and reduce costs. It covers major ITAM areas, including CMDB, IT Asset Lifecycle Management, Procurement, Consumable Management, Software Asset Management, and provides highly flexible workflow and performance analytics. Alloy Navigator is geared toward small, medium, and enterprise businesses who strive to achieve the highest levels of productivity.
About Alloy Software
Established in 2002, Alloy Software is a leading provider of IT Service Management, Service Desk, and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Alloy Software has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing, and more.
For More Information
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