Windows Remote Desktop Integration

Alloy Software + Windows Remote Desktop

Connect Alloy Software with Windows Remote Desktop to start RDP access from device, asset, or service context. IT teams can launch remote desktop sessions from selected records in AlloyScan or Alloy Navigator, helping them troubleshoot managed Windows devices without manually copying connection details.

What is Windows Remote Desktop?

Windows Remote Desktop is Microsoft’s remote access technology that allows users to connect to and control Windows computers over a network using Remote Desktop Protocol (RDP).

Key use cases

• Launch RDP access from a selected device or asset record.
• Start remote desktop sessions while working on tickets or service records.
• Start remote access from AlloyScan or Alloy Navigator.
• Use device context to reduce manual lookup of connection details.
• Connect remote desktop workflows with service, inventory, and asset context.

How to enable this integration

Windows Remote Desktop is available as a built-in remote access tool in AlloyScan and Alloy Navigator. Use it from selected records to open RDP sessions with managed Windows devices while keeping remote access tied to service, inventory, and asset context. See Resources for detailed setup instructions.