Anna Markova is Head of Content and Documentation at Alloy Software, where she has spent nearly two decades shaping the company’s technical documentation and content strategy. With extensive experience in IT service management, IT asset management, network discovery, and enterprise software, she oversees the creation of clear, accurate, and useful content while also writing about Alloy Navigator, AlloyScan, AI-powered capabilities, mobile IT management, and broader ITSM/ITAM practices.

Her work combines deep product knowledge with a strong understanding of the needs of IT professionals, translating complex functionality, industry concepts, and emerging technologies into practical guidance. Through both leadership and hands-on content development, Anna helps ensure that Alloy Software’s technical and educational content remains consistent, accessible, and relevant to its audiences.