Self-Service Portal: Easy-to-navigate, colorful, customizable
We’ve turned the Self-Service Portal into a modern, customizable experience.
First up, the homepage looks very different, and you’ll notice its visual tweaks right after the upgrade. Visitors land on a beautiful dashboard with an eye-catching search box for ready-to-use solutions and a grid of collapsible widgets for quick access to their open tickets, latest activities, approvals, and • everything else they need to receive immediate support. And we’ve added a hamburger menu to help users navigate the portal without getting back to the homepage every time.
Another big change is the customization feature. A package of colorful templates allows you to quickly customize how your Self-Service Portal looks, from the homepage layout to the overall color scheme.