Helps SMBs enhance workflow and collaborate with 1500+ applications
Bloomfield, NJ – January 27th, 2019 — Alloy Software has announced integration of Alloy Navigator Express, its IT Asset Management and Helpdesk solution for SMB, with Zapier, a cloud-based intermediary service that helps customers connect applications and build complex workflows spanning multiple business systems.
By leveraging API capabilities in Zapier environment Alloy Navigator Express now can seamlessly connect and collaborate with over 1,500 of other business applications currently available in Zapier’s catalog. This allows for raising Help Desk tickets directly from server monitoring software, such as AWS CloudWatch Alarm, or automatically creating Trello cards once change requests in Alloy Navigator Express get approved for implementation.
“Following the recent announcement of Zapier integration for Alloy Navigator Enterprise, we are pleased to offer the same level of workflow enhancements and collaboration capabilities to SMB customers who rely on Alloy Navigator Express for their daily IT management needs,” explained Ivan Samoylov, the CTO of Alloy Software. “With just a few clicks, Alloy Navigator Express customers now can connect to hundreds of other tools and platforms like Google Apps, GoToMeeting, and many more, to do things that previously didn’t seem possible.”
In addition, the latest release of Alloy Navigator Express also includes a native module application for Android and iOS. With full support for real-time push notifications, IT teams can communicate and collaborate without interruption, even when they’re on the move.
Zapier is an online automation tool that allows users to connect many popular web apps, such as Gmail, MailChimp, LiveChat, and Trello. Zapier can connect two or more apps to automate repetitive tasks without coding or relying on developers to build the integration. It is so easy that anyone can build their own app workflows with just a few clicks.
About Alloy Navigator Express
Alloy Navigator Express is an integrated Help Desk and Asset Management solution for small and medium businesses that enables users to discover and control IT assets, automate daily tasks, streamline internal collaboration and communicate effectively with customers. This product delivers comprehensive insights into your support processes through interactive dashboards, real-time reporting, and flexible notifications.
About Alloy Software
Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in North America and has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.
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