Alloy Software Honored as a Gold Winner in the 7th Annual 2018 Consumer World Awards

Leading ITSM and ITAM Solution recognized for excellence in customer service

Bloomfield, NJ – July 24th, 2018 – Alloy Software has earned the prestigious Gold Consumer World Award for their leading ITAM/ITSM solution, Alloy Navigator Enterprise 8 in the category of Best Consumer Product or Service Excellence for companies of between 11-99 employees.

Alloy Navigator Enterprise is an ITIL-based Service Management and Asset Management solution centered on a powerful business process automation engine that enables customers to manage daily IT operations and automate mission critical IT processes including: Incident and Problem Management, Change Management, Knowledge Management, Organization Management, Contract Management, and more.

“It’s an honor to be named a Gold winner by the Consumer World Awards for this esteemed industry recognition,” said Vladimir Vinogradsky, CEO of Alloy Software. “This award is a testament to Alloy Software’s commitment toward providing excellence with the most comprehensive IT solutions on the market.”

Alloy Navigator Enterprise is successfully being used in a broad spectrum of industries, from hospitality, entertainment, and tourism to engineering, manufacturing, financial, and government organizations.

For more information on Alloy Software products, visit www.alloysoftware.com/products.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in North America and has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.

About the Consumer World Awards

SVUS Awards organized by Silicon Valley Communications are conferred in 10 annual award programs: CEO World Awards, Consumer World Awards, Customer Sales and Service World Awards, Golden Bridge Awards, Globe Awards, Info Security PG’s Global Excellence Awards, Network Products Guide’s IT World Awards Awards, Pillar World Awards, PR World Awards, and Women World Awards. Learn more about The Consumer World Awards at www.consumerworldawards.com

For More Information:

Contact:

Jonathan Cotto
Digital Marketing Manager
Alloy Software
973.661.9777 ext.7214
jcotto@alloysoftware.com

Alloy Software Introduces Intelligent Relationship Mapping to Alloy Navigator

New release helps organizations manage changes with comprehensive view of IT infrastructure

Bloomfield, NJ – July 16, 2018 – Alloy Software today rolled out a new release of Alloy Navigator, focused on the visual representation of complex relationships across services, processes and other IT infrastructure components.

Today’s businesses have become heavily reliant on modern information technology, which has become increasingly more complex. The interconnection of services, applications, and platforms make IT infrastructure management a very challenging task. Complex dependencies make it extremely difficult to accurately predict the impact of changes, as well as diagnose and solve IT service issues in a timely and effective manner. For many organizations, the unforeseen consequences of changes have led to costly service downtime, unpredictable maintenance escalation, and repair expenses.

The latest update focuses on addressing these paramount challenges by offering new and enhanced tools for visualizing relationships between physical and virtual components of the IT business services, organizations, and people. This results in more accurate planning for infrastructure changes, recognition of their impact on services and business processes, increased IT awareness, happy customers, and a better bottom line.

“IT infrastructure is a complex and intricate mechanism,” explained Vladimir Vinogradsky, CEO of Alloy Software. “Keeping it in working order despite frequent changes requires not only an accurate account of its parts, but also a clear understanding of how these parts fit and work together. With this latest version of Alloy Navigator, our customers will be able to quickly leverage their data to see how IT components and processes relate to each other and gain much needed insight and intelligence for making informed decisions.”

About Alloy Navigator

Alloy Navigator is an all-inclusive IT Service Desk solution that helps users maximize the efficiency of their IT operations and reduce costs. This product also covers major IT disciplines ranging from Service Desk, IT Service, IT Asset Management, and Software Asset Management to major ITIL-driven processes. Alloy Navigator is geared toward small, medium and enterprise businesses who strive to achieve the highest levels of productivity.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Alloy Software has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide in an array of industries including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.

For More Information:

Media Contact:

Jonathan Cotto
Digital Marketing Manager
Alloy Software
973.661.9700 x7214
jcotto@alloysoftware.com

Audit Tools 6.1.2

Alloy Software released a new cumulative update (version 6.1.2) for the Alloy Audit Tools. Alloy Audit Tools is a package of various tools and components used by Alloy Discovery and Alloy Navigator product families to audit computers and work with audit snapshots.

This update improves detection of Microsoft SQL Server editions and serial numbers, among other improvements. A detailed list of changes in this version is available in the Release Notes document available on the Support Portal.

What’s new in this version 6.1.2

  • The new version reports network adapters on CentOS 7 and Red Hat Enterprise 7 Linux computers correctly.
  • The new version successfully detects the Product Key for Microsoft Office Home and Business 2013.

Target Products

This update applies to the following Alloy Software products:

  • Alloy Navigator Enterprise 7, and 8
  • Alloy Discovery Enterprise 7, and 8
  • Alloy Navigator Express 7, and 8
  • Alloy Discovery Express 7

Availability

This update is available for download from the Alloy Software Support Portal to customers with a current Software Maintenance & Support plan.

Alloy Navigator Enterprise 8.0.2 Released

Version 8.0.2 is a maintenance release. This release contains 7 maintenance fixes for issues identified in the previous version.

Customers with a current Software Maintenance plan can download the update from the Alloy Support Portal.

Alloy Discovery Enterprise 8.0.2 Released

Version 8.0.2 is a maintenance release. This release contains 7 maintenance fixes for issues identified in the previous version.

Customers with a current Software Maintenance plan can download the update from the Alloy Support Portal.