For many people around the world, life has turned upside down due to the coronavirus outbreak. Like many of you, our team is working from home. Rest assured, we are fully operational and available in case you need anything Alloy related.
From all of us at Alloy Software, we wish you, your teams, your families and friends the best of health and spirit. Please stay healthy, safe, and kind.
Alloy Software Team
March 17, 2020 (Newswire) –Alloy Software, Inc., a proven provider of IT Service Management and IT Asset Management solutions, today announced that it has been named a winner in 14th annual Stevie Awards for Sales & Customer Service in recognition of the unmatched quality of company’s customer service. The award marks Alloy Software’s third Stevie Award in a two-year period, having previously won for Best IT Service Management Product of the Year in May of 2018 and Best New Product of the Year in the IT Service Management category in May of 2019.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.
“Stevie Award winners from around the world should be very proud of their achievements, ” said Stevie Awards executive chairman, Michael Gallagher. “The judges were impressed with the vast range of nominations submitted for 2020 and have agreed that their accomplishments are worthy of public recognition.”
The awards were presented during a banquet on Friday, February 28, at Caesars Palace in Las Vegas, NV. More than 600 executives from the U.S. and some other nations attended.
“We absolutely love making sure our customers are taken care of,” said Paul Ille, Director of Sales and Services at Alloy Software. “To be completely honest about it though, we have so many unbelievable customers, it really makes it easy.”
More than 2,600 nominations from organizations of all sizes, in virtually every industry, in 48 nations were evaluated in this year’s competition. Finalists were determined by the average scores of more than 180 professionals worldwide in seven specialized judging committees.
About Alloy Software
Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in North America and has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.
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Alloy Software is proud to announce the immediate availability of new updates (version 8.6) for the following products:
This upgrade offers many new features and enhancements:
For detailed information about the features and improvements in this release, please see the Release Notes document posted on the Alloy Documentation Portal.
Here are direct links to product-specific Release Notes:
Customers with a current Software Maintenance plan can download the updates from the Alloy Support Portal.
BLOOMFIELD, New Jersey, March 3, 2020 — Alloy Software today announced a series of new capabilities for its Alloy Navigator and Alloy Discovery products. These enhancements deepen the company’s commitment to meeting the needs of organizations with distributed IT infrastructures that support a remote workforce.
With the introduction of its new Offsite Inventory capability, Alloy Navigator users will be able to conduct the hardware and software audits of remote Windows-based computers and field laptops, even when they are disconnected from the company’s network.
“Many organizations today experience an increasingly remote workforce spread out across multiple locations, often with no permanent connection to the company’s network,” explained Ivan Samoylov, CTO of Alloy Software. “With the extensive level of detail on hardware configurations and installed software, Offsite Inventory is going to ensure an accurate and timely account of offsite computers much needed in today’s IT world”.
In addition to its new Offsite Audit functionality, Alloy Software announced its Single Click Workflow Actions, which enables IT personnel, company’s managers, and outside users to interact with Alloy Navigator and submit their service survey ratings, vote on change requests, or provide quick feedback with a single click on hyperlinks included in targeted email notifications. One of the main objectives of this new capability is to streamline and enhance collaboration between employees and the IT and eliminate hurdles that may delay or prevent them from providing their input.
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that helps users to maximize the efficiency of their IT operations and reduce costs. It covers all primary IT disciplines ranging from Service Desk, IT Asset Management and Software Asset Management to major ITIL-driven processes. Alloy Navigator is geared toward small, medium and enterprise businesses that strive to achieve the highest levels of productivity and customer satisfaction.
Alloy Discovery is a comprehensive network discovery and inventory platform that enables customers to conduct IT auditing operations and automate mission-critical IT processes.
Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in North America and has received many accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.
Bloomfield, NJ – February 6th, 2020 — Alloy Navigator, an all-in-one ITSM and ITAM platform that features a Service Desk, Workflow automation, and Asset Management, has been recognized as a High Performer for “Service Desk Software” and “IT Asset Management Software” by the G2’s Winter 2020 Report.
G2 Crowd is a business product review and ranking platform for verified users to share experiences, thoughts, and feedback on various services and technology. Rankings are based on how likely users are to recommend the service to others, satisfaction of users and the popularity of the product.
“The fact that this acknowledgement is based solely on glowing customer reviews makes it extra special for us. “, said Paul Ille, Director of Sales and Services at Alloy Software. “Nothing could be more important than receiving recognition directly from people who enjoy using our software.”
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that helps users to maximize the efficiency of their IT operations and reduce costs. It covers all primary IT disciplines ranging from Service Desk, IT Asset Management, and Software Asset Management to major ITIL-driven processes. Alloy Navigator is geared toward small, medium and enterprise businesses that strive to achieve the highest levels of productivity and customer satisfaction.
Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in North America and has received many accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.
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Ivan Samoylov
Alloy Software
973.661.9700 x7212
pr@alloysoftware.com
