Alloy Software Wins Silver in the 10th Annual Best in Biz Awards

Bloomfield, NJ – December 15th, 2020 — Alloy Software, a leading provider of IT Service Management and Asset Management solutions, has been named a silver winner in Best in Biz Awards. Alloy Software’s was recognized in the Best New Version of the Year category for its Alloy Navigator – a comprehensive ITAM and ITSM solution.

“During these challenging times, we are honored and very grateful to earn this award,” said Ivan Samoylov, CTO of Alloy Software. “This win underlines our team’s dedication to providing a versatile and reliable IT Service Management platform and delivering a consistently superb customer service.

Despite the global challenges, the 10th annual Best in Biz Awards program saw a particularly strong field of entries from public and private companies of all sizes, geographic regions, and industries in the U.S. and Canada. The judges were impressed with this year’s winners’ agility and adaptability that allowed their businesses to thrive and their willingness to always go the extra mile to help their customers in these unusual times.

For a full list of gold, silver and bronze winners in Best in Biz Awards 2020 visit BestInBizAwards.

About Alloy ITSM and ITAM solution

Alloy Navigator is an all-inclusive SaaS, in-cloud, and on-premises Service Desk and ITAM and ITSM solution that helps users to maximize the efficiency of their IT operations and reduce costs. It covers major ITAM areas including CMDB, IT Asset lifecycle management, Procurement, Consumable management, Software Asset Management and provides highly flexible workflow and performance analytics. Alloy Navigator is geared toward small, medium and enterprise businesses who strive to achieve the highest levels of productivity.

About Best in Biz Awards

Best in Biz Awards is the only independent business awards program judged each year by prominent editors and reporters from top-tier publications, from Associated Press to Wall Street Journal. Best in Biz Awards honors are conferred in two separate programs during the calendar year: North America and International. For more information, visit:  BestInBizAwards.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Alloy Software has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.

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Alloy Software Wins Silver for Company Response of the Year During COVID-19

Bloomfield, NJ – December  15th, 2020 — Alloy Software  announced today that Consumer World Awards®, world’s top achievement awards program for the consumer industry, has named Alloy Software a Silver Winner in the “Company Response of the Year During COVID-19” category.

Consumer World Awards recognize consumer products, companies and people globally in various categories. The COVID-19 Business Response awards were created this year to honor the contributions of individuals, teams and groups, and organizations that have worked hard to show their resilience and creativity to weather the economic impact caused by the pandemic while keeping people safe, healthy, and informed.

Alloy Software created the Stay Strong program to help companies in critical infrastructure sectors navigate the financial, logistical and operational challenges during the COVID-19 outbreak. The Stay Strong Program helped numerous companies around the world rapidly restructure and scale up their operations by providing immediate and unlimited access to award-winning IT infrastructure management solutions at no cost.

“We are in New Jersey, just a few miles from the epicenter of the COVID-19 outbreak in New York City.” said Paul Ille, Director of Sales and Services at Alloy Software. “Being so close to the situation, we immediately got to work reaching out to our customers and offering unlimited licensing and support, especially for hospitals, police and emergency care providers. This ensured our customers’ ability to scale up IT staff indefinitely, integrate other non-IT departments as needed, get people home safe, and provide critical support to doctors, nurses and other frontline workers.

For a complete list of the 2020 Consumer World Award winners, visit list of winners

About the SVUS Awards

SVUS Awards are conferred in eleven programs: the CEO World Awards®, the Consumer World Awards®, The Customer Sales & Service World Awards®, The Globee® Awards, the Golden Bridge Awards®, and more. Honoring organizations of all types and sizes and the people behind them, the SVUS Awards recognize outstanding achievements and performances in businesses worldwide. Learn more about the SVUS Awards.

About Alloy ITSM and ITAM Platform

Alloy Navigator is an all-inclusive on-premises and in-cloud Service Desk and IT Asset Management platform that helps users to maximize the efficiency of their IT operations and reduce costs. It covers major IT disciplines ranging from Service Desk, IT Service Management,  IT Asset Management, and Software Asset Management and provides highly flexible workflow automation and CMDB. Alloy Navigator is geared toward small, medium, and enterprise businesses that strive to achieve the highest levels of productivity.

About Alloy Software  

Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Alloy Software has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.   

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Alloy Software Wins Grand Trophy in the 10th Annual 2020 Consumer World Awards

BLOOMFIELD, N.J., November 17, 2020 (Newswire.com) – Alloy Software announced today that Consumer World Awards®, world’s top achievement awards program for the consumer industry, has named Alloy Software a Grand Trophy winner.

Consumer World Awards is a premier awards program that recognizes consumer products, companies and people from all over the world.

Judges from a broad spectrum of industry voices from around the world participated and their average scores determined the 2020 award winners. Winners will be celebrated and presented their awards during a virtual awards ceremony in December.

Alloy Software became a Gold Winner in the Information Technology Software category for helping companies streamline and automate IT operations to support the modern business.

“It’s a tremendous honor to be named a Grand Trophy winner by for this esteemed industry and peer recognition,” said Vladimir Vinogradsky, CEO of Alloy Software. “This award further validates our leading position in providing comprehensive software solutions that help businesses overcome everyday IT challenges. We’re so excited to be honored for our hard work!”

For a complete list of the 2020 Consumer World Award winners, visit Consumer World Awards .

About the SVUS Awards 

SVUS Awards are conferred in eleven programs: the CEO World Awards®, the Consumer World Awards®, The Customer Sales & Service World Awards®, The Globee® Awards, the Golden Bridge Awards®, the Info Security Products Guide’s Global Excellence Awards® and Security World Awards, the Network Products Guide’s IT World Awards®, One Planet® American + World Business Awards, the Pillar World Awards®, the PR World Awards® for Public Relations and Communications, and the Women World Awards®. Honoring organizations of all types and sizes and the people behind them, the SVUS Awards recognize outstanding achievements and performances in businesses worldwide. Learn more about the SVUS Awards at https://svusawards.com

About Alloy ITSM and ITAM Platform  

Alloy Navigator is an all-inclusive on-premises and in-cloud Service Desk and IT Asset Management platform that helps users to maximize the efficiency of their IT operations and reduce costs. It covers major IT disciplines ranging from Service Desk, IT Service Management,  IT Asset Management, and Software Asset Management and provides highly flexible workflow automation and CMDB. Alloy Navigator is geared toward small, medium, and enterprise businesses that strive to achieve the highest levels of productivity.

About Alloy Software  

Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Alloy Software has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.

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Service Requests Go Mobile

The ability to deliver IT services in an effective and user-friendly manner is a key to success in the IT Service Management world.  Alloy Navigator delivers a great experience to employees and customers by automating a broad range of standard service requests, including employee onboarding, password resets, provisioning remote access, and hardware requests.

Now with the latest update for our mobile app, service requests can be managed using phones or tablets. This gives your team the power to promptly deliver IT services on the go. Alloy Navigator Mobile is our native mobile app for mobile access to Alloy Navigator™ ITSM software. The app is available for download on the App Store and Google Play Store.

Update your Alloy Navigator Mobile app today to gain these exciting abilities:

  • View all the service requests assigned to you or your team.
  • Create work orders from service requests and convert requests into incidents while on-site.
  • Quickly submit approval requests at any step of the request fulfillment process.
  • Get a real-time picture for better service planning.
  • Communicate with customers and colleagues on the move.
  • Log your work as you complete it even when you are away from the office.

There are more amazing updates just around the corner. We have some great plans, so stay tuned!

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Fall 2020 Updates for Alloy Software ITSM/ITAM Platform

We are pleased to announce the immediate availability of a new update (8.7.2) for the Alloy Software ITSM/ITAM platform, including Navigator, Navigator Express and Discovery.  This update offers multiple improvements and addresses a number of issues reported in earlier versions of the platform.

In addition, we have extended support for LDAP authentication toward major cloud directory services such as JumpCloud, Okta, OneLogin, AWS Directory Service, and others.  Cloud directory services software is an implementation of identity and directory management solutions delivered though the cloud.  These products help companies store and manage employee identity information and control their lifecycles.

For detailed information about all changes in this update, please see Release Notes on the Alloy Documentation Portal:  

How to get this update?

  • Customers with an on-premise hosting plan can download the update from the Alloy Support Portal, a current Software Maintenance plan is required.
  • Customers with a cloud hosting plan will be reached out to in the next few days to schedule the upgrade and maintenance of their cloud environment.