Alloy Software
  • Products
    • IT Service Management
          • IT Service Management
            Streamline your IT support with powerful tools for incident, problem, and change management. Designed to improve response times and enhance service delivery.
            Explore the product →
            ITSM dashboard
          • Features
            • Service ManagementUnified workflows for efficient IT service delivery.
            • Service DeskCentralized hub for IT support.
            • Incident ManagementFast issue tracking and resolution.
            • Change ManagementPlan and control IT changes.
            • Self-Service PortalLet users resolve issues themselves.
            • Service CatalogEasy access to available services.
            • SLA ManagementMonitor service targets and deadlines.
            • IT Project ManagementTrack and manage IT projects.
            • Dashboards and AnalyticsVisualize data for reporting and analysis.
            • Knowledge BaseCreate a library of known issues and solutions to them.
            • Multiple DepartmentsService management beyond the IT team.
            • ITILBuilt on ITIL principles.
          • Platform
            • Workflow AutomationAutomate tasks and streamline processes.
            • AI CapabilitiesImprove operations with AI automation.
            • APICreate custom integrations.
            • IntegrationsMore on native integrations.
            • Mobile AppsAccess Alloy on the go.
            • Cloud and On-PremisesFlexible deployment options.
          • Explore More
            • All Products and Features
            • Marketplace
    • IT Asset Management
          • IT Asset Management
            Gain full visibility and control over your IT assets. Track hardware, software, and licenses throughout their lifecycle to optimize usage and reduce costs.
            Explore the product →
            ITSM dashboard
          • Features
            • Asset ManagementStreamline discovery and management with intelligent workflows
            • CMDBMaintain a complete configuration item database.
            • Software Asset ManagementControl software licenses and compliance.
            • Asset DiscoveryFind and track all IT assets.
            • Dashboards and AnalyticsVisualize performance and KPIs.
            • Purchasing & FinancialsHandle IT purchases and approvals.
            • IT Asset LifecycleOversee assets from purchase to disposal.
            • Contracts and VendorsStore and monitor vendor agreements.
            • Equipment CheckoutManage and track assigned equipment.
            • Consumable ManagementTrack low-cost items like toner and cables.
            • Knowledge BaseShare and manage internal IT knowledge.
          • Platform
            • Workflow AutomationAutomate tasks and streamline processes.
            • AI CapabilitiesImprove operations with AI automation.
            • APICreate custom integrations.
            • IntegrationsMore about native integrations.
            • Mobile AppsAccess Alloy on the go.
            • Cloud and On-PremisesDeploy flexibly to suit your needs.
    • Network Inventory
          • Network Inventory
            Automatically discover and map all devices on your network. Keep your infrastructure organized and up-to-date with real-time inventory tracking.
            Explore the product →
            ITSM dashboard
          • Features
            • Network InventorySmart workflows to discover, map, and manage your IT infrastructure in real time.
            • Network DiscoveryDiscover all network assets with agentless scanning or agent-based audits.
            • Switch Port MappingIdentify devices connected to each switch port for faster troubleshooting.
            • Network MapMap all devices and connections automatically for clear network insight.
            • Software InventoryGet a complete view of installed software across your environment for compliance and audits.
            • Hardware and Software ChangesTrack every change to hardware or software to ensure visibility and control.
  • Solutions
    • Healthcare
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      Optimize healthcare operations with powerful tools to manage assets, services, and compliance.

    • Education
      K-12 Student in the classroom

      Empower educational institutions with centralized IT support and asset tracking to streamline learning environments.

    • Public Sector
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      Improve community services with integrated tools for asset tracking and service delivery.

    • All Industries
      Collage with icons representing delivery truck, bank with dollar sign, syringe, and shopping bag, alongside a circular photo of a person working with scientific equipment, on a pink and purple gradient background.

      Drive efficiency across diverse sectors with adaptable solutions for asset management, service delivery, and workflow automation—tailored to unique business needs.

    • HR Service Management
      Diverse group of business professionals shaking hands and smiling

      Enhance employee experiences with automated HR service delivery, request handling, and resource management.

    • Other Departments
      Colorful organizational chart next to a photo of people working at computer desks in an office.

      Equip every department with flexible tools to optimize processes, track resources, and deliver exceptional internal services across the organization.

  • Resources
    • Why Alloy
      • AwardsDiscover the industry awards and recognition that we’ve recently received.
      • Compare UsSee how Alloy stacks up against other ITSM and ITAM solutions.
      • Case StudiesExplore real-world success stories from companies that improved operations with Alloy.
    • For Customers
      • DocumentationAll info on how to use Alloy plus Release Notes are here.
      • DownloadsGet the latest versions of Alloy software, updates, and essential tools.
      • SupportReach out to our customer support team for help with troubleshooting, questions, or technical issues.
      • TrainingLearn how to make the most of Alloy products through guided training sessions and learning resources.
    • More
      • NewsLatest updates.
      • Articles and GuidesYour 101 in the world of service and IT asset management.
      • Youtube ChannelWatch product demos, feature tutorials, and expert tips from the Alloy Software team.
      • BlogDiscussing ITSM, CMDB, and other cool acronyms.
  • Company
          • AboutDiscover Alloy Software’s mission, values, and story.
          • ContactReach out to our team.
          • Legal & ComplianceLearn how we protect data.
          • Trust CenterSOC2 report & data protection.
          • CareersJoin us!
          • PartnersFind out how to partner with Alloy for mutual success.
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5 Stages of the ITIL Service Lifecycle: A Simple Guide to Better IT Service Management

May 22, 2024

Explore the comprehensive guide to the ITIL service lifecycle, its benefits, and practical applications in IT service management.

Read more

Welcome to the Spring 2024 Release of the Alloy ITSM/ITAM Platform

May 17, 2024

Explore the Spring 2024 update of the Alloy ITSM/ITAM platform! New tags for better organization, enhanced data views for faster performance, shareable direct links, keyboard shortcuts, and more exciting features. Elevate your Alloy Navigator experience today!

Read more

What is the Change Advisory Board (CAB) and How to Run a CAB meeting in 2025? | Alloy Software

May 9, 2024

Discover the ins and outs of Change Advisory Boards (CABs) and how to navigate them effectively in 2025. Learn the significance of CAB meetings, their role in ITIL-driven companies, and invaluable tips for running them smoothly.

Read more

ITIL Event Management Best Practices: Stay on Top of What’s Happening

April 23, 2024

How to establish an effective ITIL event management process? What is the connection between event management and CMDB? We’re covering all these tough Qs in our article.

Read more

Build vs Buy Software: What is the Difference?

April 9, 2024

Explore the ‘build vs buy software’ dilemma with practical examples and comprehensive analysis. Learn the pros and cons of each approach, along with a step-by-step guide to making an informed decision.

Read more
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Latest News

  • "Cartoon maintenance technician holding a wrench stands next to Alloy Navigator 2025.1.1 software interface showing enhanced email messaging system with new message dialog and improved user communication features.
    Alloy Navigator 2025.1 Maintenance Update: Enhanced Stability & PerformanceJuly 28, 2025
  • Illustration of a woman checking notifications on her phone while holding a cup, with alert icons and message cards in the background.
    June 2025 Updates to Alloy Mobile AppsJune 11, 2025
  • Alloy Navigator 2025 Spring Release UI showing new AI tools: summarize requests, suggest plans/categories, and analyze risks.
    Alloy Navigator 2025: The Spring Release Goes Live!May 16, 2025

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