Alloy Software Wins Gold In 2021 American Business Awards

Bloomfield, NJ – May 4th, 2021 — Alloy Software, a leading provider of IT Service Management and Asset Management solutions, announced today that it was named the winner of a Gold Stevie® Award in the IT Service Management category in the 19th Annual American Business Awards® today.

All judges praised Alloy Software for its achievements and highest customer satisfaction ratings. “The workflow and ability to customize product at a personal level is a great example of sustainable solutions. I believe this product is extremely helpful. Impressed with the ability to launch a new product adapting to change in customer requirements.” This is just one excerpt from Stevie Award judge’s comments.

“Digital transformation is a reality that organizations around the world face every day. In today’s tech-immersed era, IT infrastructure and IT services have truly become the core of any enterprise. We strive to provide a comprehensive solution that balances all essential tools and features for managing the IT infrastructure and streamlining IT processes,” said Ivan Samoylov, CTO of Alloy Software. “The entire Alloy Software team is honored and grateful to receive the Gold Stevie award. This recognition is confirmation of their dedication to our customers and their business needs.”

The American Business Awards are the U.S.A.’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small. More than 3,800 nominations – a record number – from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of IT Service Management, Service Desk and IT Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Alloy Software has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.

About the Stevie Awards

The Stevie® Awards are the world’s premier business awards. They were created in 2002 to honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide. Sponsors of Stevie Awards programs include many leading B2B marketers, publishers, and government institutions.
Lear more about The American Business Awards at www.StevieAwards.com/ABA.

For More Information

Quick Search for People in Alloy Navigator Mobile App

Being mobile is in large part about communication. Our app for mobile access to Alloy Navigator™ ITSM platform gives IT people the freedom to communicate with customers and teammates, notify stakeholders, submit approval requests, assign work, and escalate incidents from anywhere, anytime. All those communication tasks typically involve choosing the right person from a list. Although the Alloy workflow engine offers only relevant choices at every workflow step, some lists may be longer than others. Endless scrolling is not what busy people expect from a modern mobile application today.

Our customers asked, and we answered. The latest update adds a quick search for notification recipients, approvers, assignees, escalation parties—now every person list has a search box. Start typing a name into the search box above a list, and the mobile app will instantly filter the list based on what you enter.

Update your Alloy Navigator mobile app today. The latest version is available for download on the App Store and Google Play Store.

Spring 2021 Updates for the Alloy ITSM/ITAM Platform

We are happy to announce the immediate availability of Spring 2021 update to the Alloy Software ITSM/ITAM platform, including Navigator, Navigator Express, and Discovery. This maintenance release (8.7.4) offers stability and usability improvements, resolves issues with external tool integrations in Discovery and Network Inventory, and addresses several issues reported in earlier versions.

For detailed information about all changes in this update, please see Release Notes for your product:

How to get this update?

  • Customers with an on-premise license can download the update from the Alloy Support Portal. A current Software Maintenance plan is required.
  • Customers with a cloud hosting plan will be reached out to to schedule the upgrade and maintenance of their cloud environment in the next few days.

Winter 2021 Updates for Alloy Software ITSM/ITAM Platform

We are pleased to announce the immediate availability of a new update (8.7.3) for the Alloy Software ITSM/ITAM platform, including Navigator, Navigator Express, and Discovery. This maintenance update resolves issues reported in previous versions, offers Apple M1 Chip support, and  expands API integration capabilities.

For detailed information about all changes in this update, please see Release Notes on the Alloy Documentation Portal:  

How to get this update?

  • Customers with an on-premise hosting plan can download the update from the Alloy Support Portal. A current Software Maintenance plan is required.
  • Customers with a cloud hosting plan will be reached out to schedule the upgrade and maintenance of their cloud environment in the next few days.

Alloy Software Extends Mobile Offering with Change Management

Bloomfield, NJ – February 10th, 2021 — Alloy Software, a leading provider of IT Service Management and Asset Management solutions, announced today a new version of the Alloy Navigator app on Android and iPhone. The mobile app update is available now and includes several new features to support change management and approval workflows.

“Over recent years, the demand for mobilized business processes and applications has taken over our need for traditional desktop-based workplace, said Ivan Samoylov, CTO of Alloy Software. “With this latest release, any IT specialists and business manager can stay actively involved in planning and approving changes,  handle tasks, and easily communicate with team members, wherever they are”.

The latest update of the Alloy Navigator app helps IT teams improve communication and decision-making efficiency in critical business situations, during the planning and deploying infrastructure changes, in the course of problem solving, as well as in everyday work.

About Alloy ITSM and ITAM solution

Alloy Navigator is an all-inclusive SaaS, in-cloud, and on-premises Service Desk and IT Asset Management solution that helps users to maximize the efficiency of their IT operations and reduce costs. It covers major ITAM areas including CMDB, IT Asset lifecycle management, Procurement, Consumable management, Software Asset Management and provides highly flexible workflow and performance analytics. Alloy Navigator is geared toward small, medium and enterprise businesses who strive to achieve the highest levels of productivity.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Alloy Software has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.

For More Information

  • For more information visit alloysoftware.com
  • Follow Alloy Software on Twitter at @AlloySoftware
  • Follow Alloy Software on LinkedIn