Alloy Software Upgrades Network Discovery and Inventory Solution

Alloy Discovery 6.5 Provides Improved SNMP Handling, Hypervisor Support, Flexible Concurrent Licensing, and Enhanced Reporting Capabilities

Nutley, NJ – January 22, 2012 – Alloy Software, Inc., a leading provider of service management and asset management solutions, today announced the immediate availability of Alloy Discovery 6.5. The latest version of Alloy Discovery offers several enhanced features that help medium and enterprise businesses manage their growing IT environments. It provides comprehensive network discovery and inventory solution that detects, audits and continually tracks physical and virtual computers, servers, printers, switches, routers and other IT resources deployed throughout corporate networks.

Supporting Windows, Linux and Mac operating systems, Alloy Discovery is the clear choice for any environment looking to track and manage their hardware and software inventory. Providing both agentless and agent-based audit tools, Alloy Discovery is powerful yet flexible and is capable of capturing hardware and software inventory data for single- and multi-domain networks, remote (WAN) sites, isolated networks, and standalone computers.

New features and functionality of Alloy Discovery 6.5 include:

  • Improved SNMP Handling: Enhancements to SNMP v3 authentication and privacy settings as well as the ability to automatically import discovered SNMP devices for integration with financial details and service history.
  • Hypervisor Support: Audit and gather information about Hypervisors and virtual machines from a number of platforms such as Microsoft Hyper-V, VMware ESX, VMware ESXi, Xen, Citrix XenServer, and more.
  • Concurrent Licensing Model: Allows IT staff with multiple shifts to share licensing costs and save money.
  • Reporting Enhancements: The new version adds support for the RDL format (Microsoft Report Definition Language), providing the capability to use Microsoft SQL Server Reporting Services as an alternative to Crystal Reports.

“IT environments tend to grow in different shapes, sizes and complexity creating challenges for organizations to track and manage hardware and software, and more importantly, deliver responsive support to their users,” explained Vladimir Vinogradsky, President and CEO at Alloy Software. “The new Alloy Discovery offers flexible tools to track and manage IT assets across disparate networks and operating systems, making it easy to keep pace with organizational change and business needs.”

For more information on Alloy Discovery 6.5 and the complete Alloy Software product line, visit: product page.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. A privately held company, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades from the 2012 Stevie Awards for Sales & Customer Service, 2011 Golden Bridge Awards and 2011 Best Products Awards, to name a few. For additional information, visit www.alloysoftware.com.

Alloy Navigator Express 6.5.1 Maintenance Release

This is a maintenance release for a number of issues identified in Alloy Navigator Express version 6.5.0.

Target Products

This update applies to the following Alloy Software products:

  • Alloy Navigator Express 6

Availability

This update is available for download from the Alloy Software
Support Portal to customers with a current Software Maintenance & Support plan.

Alloy Software Enhances Audit Capabilities for Complete Line of Solutions

Alloy Audit Tools 5.4 Provides Added Support for Microsoft Windows 8, Windows 2012 and Apple OS X Mountain Lion, Plus Extended Discovery of Leading Virtualization Platforms

Nutley, NJ – November 13, 2012 – Alloy Software, Inc., a leading provider of service management and asset management solutions, announced today, the release of Alloy Audit Tools 5.4. The Alloy Audit Tools integrate into Alloy Software’s entire product line, strengthening its software and hardware auditing capabilities for Alloy Navigator Enterprise, Alloy Navigator Express, and Alloy Discovery – improving their small, medium and enterprise solution offerings.

The detailed information gathered by the Alloy Audit Tools provides IT personnel with the ability to easily identify, prevent, and diagnose hardware and software issues reported to the service desk. It is also used to forecast equipment purchasing and replacements, assess risk and avoid pitfalls when administering changes to IT environments, and helps ensure software license compliance.

Comprised of the Alloy Inventory Analyzer and Alloy Audit Snapshot Viewer, the Alloy Audit Tools provide added support for Microsoft Windows 8, Windows 2012 and Apple OS X Mountain Lion environments as well as the discovery of leading virtualization platforms.

In addition to providing agentless inventory of Windows, Linux, and Mac OS computers, the Alloy Audit Tools offer enhanced detection of software installation keys for Adobe and Microsoft products and extends its capabilities to detect and audit leading virtualization platforms, such as VMware, Oracle, Microsoft, Parallels, Xen, KVM/QEMU, and Hitachi Virtualization Manager.

“The latest version of Alloy Audit Tools offers an array of new capabilities for today’s mixed IT environments, especially those increasingly relying on virtualized desktops and server infrastructure,” explained Vladimir Vinogradsky, President and CEO at Alloy Software. “Our entire product line integrates these enhanced audit and discovery tools, giving help desk and support departments greater visibility over the IT assets they manage each day.”

For more information on the complete Alloy Software product line, visit: www.alloysoftware.com/products.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. A privately held company, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades from the 2012 Stevie Awards for Sales & Customer Service, 2011 Golden Bridge Awards and 2011 Best Products Awards, to name a few. For additional information, visit www.alloysoftware.com.

Alloy Software Celebrates Ten Years of IT Service and Asset Management Innovation

Alloy Navigator, Alloy Navigator Express and Alloy Discovery Are Widely Utilized by Organizations of All Sizes to Automate Service and Support Operations

Nutley, NJ – October 22, 2012 – Alloy Software, a leading provider of service management and asset management solutions, today announced that it is celebrating ten years of helping small, medium and enterprise businesses automate their internal and external support operations. A privately held company, Alloy Software has customers and partners in over 100 countries and its best-in-class products are utilized by more than 5,000 organizations.

“We are all extremely proud to have reached such a monumental milestone and are so privileged to have the most loyal group of customers any company could wish to have,” explained Vladimir Vinogradsky, President and CEO at Alloy Software. “In the next ten years, we expect to stay true to our original mission from a decade ago, aiming to provide practical, real-world solutions that meet the complex demands of IT management.”

Strong demand for Alloy Software’s product line is throttled by today’s complex IT conditions where organizations are not only supporting diverse and challenging environments, but are trying to meet the ever increasing demand and expectations of technology services. Alloy Navigator Enterprise, Alloy Navigator Express and Alloy Discovery provide IT staff and support personnel with the tools to identify, troubleshoot and resolve all types of technical issues, while automating day-to-day operations, reducing costs and improving organizational productivity.

Oklahoma University, Makita, Leo Burnett, Illinois National Bank, Blitz Games, Wolters Kluwer Health, Salvage Direct, Southern California College of Optometry, The Juilliard School and Union Bank are just a few of the thousands of organizations that integrate Alloy Software’s solutions into their IT support operations, spanning 30,000-plus users managing over two million IT assets.

Company Milestone Supports a Great Cause

As part of their ten year anniversary, Alloy Software will donate 10 percent of November 2012 sales to Shriners Hospital for Children (up to and not exceeding $10,000).

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. A privately held company, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades from the 2012 Stevie Awards for Sales & Customer Service, 2011 Golden Bridge Awards and 2011 Best Products Awards, to name a few.

Alloy Navigator Express 6.5 Released

Version 6.5 is a maintenance release, and it provides a number enhancements and fixes for the issues identified in the previous version. Here is a list of some of the changes in the this version:

  • Concurrent Licensing Model: If you have a Service Desk with multiple shifts, nowyou may save licensing costs with our new concurrent licensing model.
  • Customer Satisfaction Survey: The new Customer Satisfaction Survey feature allows your end users to rate their service. This gives you the ability to analyze their feedback against a number of factors and ultimately improve your services and your customer’s experience.
  • Hypervisor Support: Audit and gather information about Hypervisors and virtual machines from a number of platforms such as Microsoft Hyper-V, VMware ESX, VMware ESXi, Xen, Citrix XenServer, and more.
  • Knowledge Base Ratings: Alongside the intelligent Knowledge Base content creation mechanism now comes the ability for end users to rate the articles. You can quickly identify which information is effective and which information is not.
  • Improved Product Key Detection: Version 6.5 offers enhanced detection of software installation keys for Adobe and Microsoft products. This ensures accurate identification of software installations and facilitates license usage tracking.
  • Software License Management Enhancements: Gain a whole new level of visibility for compliance  in your company. New functionality surrounding upgraded software, license policies and restrictions including new compliance calculation methods and tracking abilities assist with staying in compliance.
  • Business Logic Enhancements: Automatically create sub-tasks with the click of a button and obtain complete visibility on your IT projects such as New Employee Setup, Software and Hardware Requests.
  • Dashboard Enhancements: Monitor your IT operations with brand new intelligent chart and panel features like drill-down, filtering abilities, and Smart View panels so you have quick access to current trends and events.
  • Reporting Enhancements: Version 6.5 adds support for the RDL format (Microsoft Report Definition Language), which allows you to use Microsoft SQL Server Reporting Services as a free alternative to Crystal Reports.
  • Improved SNMP Handling: Enhancements to SNMP v3 authentication and privacy settings as well as the ability to automatically import discovered SNMP devices for integration with financial details and service history make managing printers, switches other network devices easier than ever.

Customers with a current Software Maintenance plan can download the update from the Alloy Support Portal.