Version 8.2.4 is a maintenance release. This release contains several performance improvements and maintenance fixes for issues identified in earlier versions.
Customers with a current Software Maintenance plan can download the update from the Alloy Support Portal.
Bloomfield, NJ – February 19, 2019 Alloy Software announced today that its flagship solution Alloy Navigator, designed to help organizations manage, support and improve IT services, was named a FrontRunner for IT Help Desk software by Software Advice.
The FrontRunners quadrant, powered by Gartner methodology and available through Software Advice, offers an assessment of software products within a selected software category. This data-driven report is heavily based on user reviews and intended to help small businesses find products that meet their needs and provide the best value. To create this report, Software Advice evaluated over 240 IT Help Desk products and only those with the highest scores for Usability and User Recommendations were named as FrontRunners.
With a total average score of 4.45 out of 5 from user reviews, Alloy Navigator has earned strong distinctions for its ease of use, functionality, customer support and overall value. “Alloy keeps our technology department on task and gives our company’s users an easy way to ask for help in solving their issues. The software is near limitless in what you can do with it…,” said a recent reviewer.
“We are very excited and proud to be included in the FrontRunners Quadrant”, said Vladimir Vinogradsky, CEO of Alloy Software. “We believe the placement of Alloy Navigator in the report reflects our commitment to develop IT help desk software that help our customers ensure the highest quality of IT service delivery.”
You can download the full FrontRunners report for IT Help Desk Software here.
Required disclaimer: FrontRunners constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Software Advice or its affiliates.
Alloy Navigator is an all-inclusive IT Help Desk software that helps users maximize the efficiency of their IT operations and reduce costs. This product also covers major IT disciplines ranging from Service Desk, IT Service, IT Asset Management, and Software Asset Management to major ITIL-driven processes. Alloy Navigator is geared toward small, medium and enterprise businesses who strive to achieve the highest levels of productivity.
Established in 2002, Alloy Software Inc. is a leading provider of ITSM, IT Asset Management and Network Inventory solutions that help organizations of all sizes automate their IT operations and deliver high quality service. Alloy Software serves companies worldwide in several diverse industries including finance, healthcare, education, technology, public sector, retail, manufacturing and more.
Software Advice is the leading online service for businesses navigating the software selection process. Advisors provide free, personalized software recommendations, helping companies of all sizes find products that meet their business needs. Software Advice also features objective research by industry experts and reviews from validated users, saving buyers time and resources. Software Advice is a Gartner company.
Jonathan Cotto
Digital Marketing Manager
Alloy Software
973.661.9777 ext.7214
jcotto@alloysoftware.com
Alloy Software released a new cumulative update (version 6.2.0) for the Alloy Audit Tools. Alloy Audit Tools is a package of various tools and components used by Alloy Discovery and Alloy Navigator product families to audit computers and work with audit snapshots.
This update improves the detection of Microsoft SQL Server editions and serial numbers, among other improvements. A detailed list of changes in this version is available in the Release Notes document available on the Support Portal.
This update applies to the following Alloy Software products:
This update is available for download from the Alloy Software Support Portal to customers with a current Software Maintenance & Support plan.
Bloomfield, NJ – January 24, 2019 – Alloy Software’s flagship ITSM product Alloy Navigator has garnered industry recognition as a 2019 Q1 IT Service Management Category Leader by leading cloud-based business applications marketplace GetApp.
GetApp’s quarterly Category Leaders report helps business owners and decision makers to assess ITSM products by ranking the leading IT service management solutions within the greater North American software market. To create this listing, research analysts judge contenders on five unique data points: user perception, compatibility with other systems, mobile offerings, technical capabilities and security. Each of these factors is worth a maximum of 20 points for a possible total score of 100. Hundreds of products are evaluated and whittled down to the top 10-15 of which become Category Leaders.
Alloy Navigator attained high scores for its platform, functionality and user security features. Furthermore, strong reviews on GetApp have given the ITSM solution an overall rating of 4.6 out of 5 points, praising its ease of use and value for pricing. Alloy Navigator has delivered customer success across a broad spectrum of industries, from hospitality, entertainment and tourism to engineering, manufacturing, financial and government organizations.
“This industry recognition marks an exciting start to 2019. We couldn’t be happier to see Alloy Navigator rank among leading IT service management solutions,” said Ivan Samoylov, CTO of Alloy Software. “We’ve developed and refined Alloy Navigator to be one of the most flexible and powerful ITSM products on the market. Many thanks to our customers for the opportunity to serve them in this capacity.”
GetApp’s ITSM Category Leaders Q1 2019 infographic can be found here.
Alloy Navigator is an all-inclusive IT service and asset management solution that helps users maximize the efficiency of their IT operations and reduce costs. This product also covers major IT disciplines ranging from Service Desk, IT Asset Management, and Software Asset Management to major ITIL-driven processes. Alloy Navigator is geared toward small, medium and enterprise businesses who strive to achieve the highest levels of productivity.
Established in 2002, Alloy Software Inc. is a leading provider of ITSM, IT Asset Management and Network Inventory solutions that help organizations of all sizes automate their IT operations and deliver high quality service. Alloy Software serves companies worldwide in several diverse industries including finance, healthcare, education, technology, public sector, retail, manufacturing and more.
GetApp, a part of the Gartner Digital Markets network, is the premier online resource for businesses exploring software as a service (SaaS) products. Buyers easily compare software products side by side with GetApp’s free interactive tools and detailed product data. GetApp features research, insights, trends and validated user reviews, giving buyers the tools they need to make informed decisions for their organization. GetApp is a Gartner company.
Jonathan Cotto
Digital Marketing Manager
Alloy Software
973.661.9777 ext.7214
jcotto@alloysoftware.com
Bloomfield, NJ – January 7, 2019 – Alloy Software has won at the 8th annual Best in Biz Awards, taking bronze for its flagship IT Service and Asset Management solution, Alloy Navigator, in the category of Enterprise Product of the Year – Other Software.
The winning solution, Alloy Navigator, earned this distinction on the strength of its intuitive communication options, its ability to visualize object relationships, and seamlessly incorporate Microsoft Office documents into its comprehensive Knowledge Base. This highly rated solution rises to the challenge of a high-quality, fully integrated product that offers users the opportunity to better manage existing IT environments and improve service and support processes for maximum efficiency and reduced costs.
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that helps users to maximize the efficiency of their IT operations and reduce costs. It covers major IT disciplines ranging from Service Desk, IT Asset and Software Asset Management to major ITIL-driven processes. Alloy Navigator is geared toward small, medium, and enterprise businesses who strive to achieve the highest levels of productivity.
The annual Best in Biz Awards is judged by prominent editors and reporters from respected newspapers, TV outlets and trade publications in North America. The 2018 judging panel included writers from Associated Press, Barron’s, Forbes, eWeek, and The New York Times, among others.
“We are very proud to receive this honor as a testament to our continued emphasis on excellence. At Alloy Software, we understand the challenges IT professionals face and we see to it that our customers don’t face those challenges alone.” explained Vladimir Vinogradsky, President at Alloy Software. “This award reflects the commitment of Alloy Software to help our clients gain the foresight to navigate their daily IT operations.”
Alloy Navigator is an all-inclusive IT Service and Asset Management solution trusted by IT professionals internationally. In 2018, Alloy Navigator has risen to win a Bronze Stevie Award, a Silver Customer Sales and Service World Award, a Gold Consumer World Award and recognition by Capterra as a Top 20 Most Affordable Help Desk Solution. Alloy Navigator is successfully being used in a broad spectrum of industries, from hospitality, entertainment, and tourism to engineering, manufacturing, financial, and government organizations.
Established in 2002, Alloy Software Inc. is a leading provider of ITSM, IT Asset Management and Network Inventory solutions that help organizations of all sizes automate their IT operations and deliver high quality service. Alloy Software serves companies worldwide in several diverse industries including finance, healthcare, education, technology, public sector, retail, manufacturing and more.
Since 2011, Best in Biz Awards has made its mark as the only independent business awards program judged each year by a who’s who of prominent reporters and editors selected from top-tier publications from North America and around the world. Over the years, Best in Biz Awards judges have ranged from Associated Press to the Wall Street Journal and winners have spanned the spectrum, from blue-chip companies that form the bedrock of the world economy to local companies and some of the most innovative start-ups. Best in Biz Awards honors are conferred in two separate programs: North America and International, and in 70 categories, including company, team, executive, product, and CSR, media, PR, and other categories. For more information, visit Best in Biz Award.
Jonathan Cotto
Digital Marketing Manager
Alloy Software
973.661.9777 ext.7214
jcotto@alloysoftware.com
