Power outage (update)

Our office has lost power due to the storm. The power should be restored by Friday.

We still have access to our sales@alloysoftware.com and support@alloysoftware.com mailboxes and check them regularly.

Until the power is restored, some of our services including phones, the Support Portal, and the Self-Service Portal are unavailable.

 

8/6/20 update: The power is back on, all services are fully operational.

Alloy Software Named Best IT Asset Management Software by SoftwareAdvice

Alloy Software is happy to share that we have named FrontRunner in the Best IT Asset Management Software Quadrant by Gartner Software Advice based on customer ratings.

FrontRunners is published on Software Advice, the leading online service for businesses navigating the software selection process. FrontRunners evaluates verified end-user reviews and product data, positioning the top scoring products based on Usability and Customer Satisfaction ratings for small businesses

Read real reviews from the many satisfied Alloy Software customers, and learn more about the Software Advice Top IT Asset Management Software report, today.

Alloy Software Honored as Bronze Stevie Award Winner In 2020 American Business Awards

May 19, 2020 – Alloy Software, a leading provider of ITSM and ITAM solutions was named the winner of a Bronze Stevie® Award in the IT Service Management category in the 18th Annual American Business Awards®.

The American Business Awards® are the premier business awards program in the U.S.A. All organizations operating in the U.S.A. may participate: large and small, public and private, for-profit and non-profit.

More than 3,600 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories. More than 230 professionals worldwide participated in the judging process to select this year’s Stevie Award winners.

Comments from Stevie Awards judges about Alloy Software products included the following:

“Alloy’s is an integrated software can help avoid redundant processes, the high probability of mistakes, and wasted resources. It supports integrating to Native iPhone/Android Mobile App, Workflow-based Mobile Push Alerts, One-click Service Rating increase, Graphical Process Indicators etc.”

“The Nominee mobile solution for customers is a very important aspect of Information Technology. Proactive Notifications allow customers to protect and make better business decisions with moving their business forward. Good Job. “

“I believe the strategy to focus on a few areas to improve the efficiencies and address the pain points is the right strategy. VIP Service Level is a unique concept and will help Alloy Software more clients.”

“It is an honor to be recognized for our efforts in delivering practical and highly reliable ITAM/ITSM solutions for today’s diverse Information Technology needs, ” said President of Alloy Software, Vladimir Vinogradsky. “We don’t believe one size fits all, so we provide a highly flexible and extendable platform that allows our clients to innovate internally and leverage third party application, to provide the best IT service for employees and customers across a wide spectrum of industries, business sectors, and sizes.”

“Despite the toughest business conditions in memory, American organizations continue to demonstrate their commitment to innovation, creativity, and bottom-line results,” said Stevie Awards president Maggie Gallagher. “This year’s Stevie-winning nominations are full of inspiring stories of persistence, ingenuity, resourcefulness, and compassion.“

About Alloy Software

Established in 2002, Alloy Software is a leading provider of IT Service and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.

About the Stevie Awards

The Stevie® Awards are the world’s premier business awards. They were created in 2002 to honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide. Sponsors of Stevie Awards programs include many leading B2B marketers, publishers, and government institutions.
Learn more about The American Business Awards at www.StevieAwards.com/ABA.

For more information Alloy products:

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Media Contact
pr@alloysoftware.com

Spring 2020 – second series of updates for Alloy Platform

Alloy Software is proud to announce the immediate availability of new updates (version 8.6.1) for the following products:

These updates offer performance and stability improvements and address several issues reported in earlier versions of the products.

For detailed information about the features and improvements in this release, please see the Release Notes document posted on the Alloy Documentation Portal.

Here are direct links to product-specific Release Notes:

Customers with a current Software Maintenance plan can download the updates from the Alloy Support Portal.

Alloy Software launches Stay Strong Program

Lends a hand to businesses hit hardest by COVID-19

Bloomfield, NJ – March 26th, 2020 – Alloy Software today announced a special program aimed at businesses struggling with the effects of the Coronavirus pandemic 

The COVID-19 outbreak has put a tremendous amount of pressure on businesses of all kinds. The healthcare industry courageously stretches to care for our sick, truckers and shipping companies honor their schedules to deliver supplies, police and fire emergency personnel put themselves in further harm’s way to protect us, and food and travel industries are feeling financial hardships, among many others. Behind the scenes, IT teams work hard to deliver critical technology under extreme circumstances while transitioning to a remote workforce to ensure the safety of their employees.

Alloy Software has launched the Stay Strong Program to lend a helping hand to those who need it most right now. 

The Stay Strong Program includes:   

  • Unlimited licensing for up to 6 months for all existing customers dealing with the increased workload associated with the impact of COVID-19. 
  • A no-cost IT Management solution offering for up to 6 months for new customers whose businesses are negatively affected by COVID-19. 
  • Flexible payment terms for companies struggling with the current financial climate so they can continue to support their businesses and help others do the same. 

“In the face of the unprecedented COVID-19 crisis, our thoughts and prayers are with the people affected, and with first responders and medical professionals working around the clock and risking their lives to help those suffering from the Coronavirus,” said Vladimir Vinogradsky, the president of Alloy Software. “The very least we can do is pledge our unwavering support by lending our experience and tools to those who need it most right now.” 

The Alloy Software Stay Strong Program is available immediately until September 1st, 2020 for the Alloy Navigator product line to all businesses affected by the COVID-19 pandemic.  

About Alloy Navigator

Alloy Navigator is an all-inclusive IT infrastructure management suite that helps users to maximize the efficiency of their IT operations and reduce costs. This product covers all major aspects of IT daily operations, including IT Service Desk, Hardware and Software Asset Management, Self-Service, and ITIL-driven disciplines that include Change Management, Service Level Management, and Service Catalog. Alloy Navigator is geared toward small, medium, and enterprise businesses that strive to achieve the highest levels of performance and quality of IT service. 

About Alloy Software

Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in North America and has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.

For more information