December 2025 Update to Alloy Mobile Apps

The festive season is here, and so are fresh updates to the Alloy Software mobile apps. Keep your IT work moving smoothly this winter, right from your phone! ❄️🎄

What’s new in Alloy mobile apps

Alloy Navigator, our core ITSM/ITAM solution, comes with two mobile apps that complement the main web platform: Alloy Navigator for IT specialists and Alloy Self-Service for requesters. The December 2025 updates focus on stability, reliability, and usability, delivering improvements shaped by your feedback to help you stay productive anywhere, anytime.

Here are the key updates:

• The Alloy Self-Service mobile app now includes an “All Articles” node in the Knowledge Base, making it easier to find articles that don’t belong to a specific category.

• If a server error occurs, both mobile apps now display the full error message directly in the interface, so administrators can troubleshoot the issue on their own—though we’re always happy to help! 😊

• We’ve also addressed several reported issues, including a rare scenario in the Alloy Navigator mobile app where a black screen could appear on the final step of wizard-style action forms.

• In addition, both apps have received general improvements to boost performance, stability, and overall smoothness, making the mobile experience faster, more reliable, and more enjoyable.

About Alloy Navigator mobile

Designed for IT specialists and managers, the Alloy Navigator app delivers key tools for handling tickets, requests, approvals, and work logs, while keeping communication with colleagues and customers seamless. It also offers complete IT asset management, including checking out, checking in, and tracking equipment—all from your mobile device.