The Winter 2025 release of Alloy Navigator introduces Spanish language support for global IT teams, expands AI capabilities for end users, and delivers stability and performance improvements for a smoother, more reliable experience.
With this release, Alloy Navigator takes a major step towards true globalization. The main interface can now be switched to Spanish, making the platform more accessible for IT teams around the world and laying the foundation for additional languages in the future.
Combined with existing localization features, Alloy Navigator now delivers a comprehensive set of global capabilities designed to support international teams and organizations operating across regions:
The localized interface helps IT teams work in their preferred language, simplifies daily tasks, and enhances Alloy Navigator’s global multilingual experience.
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This release brings even more AI to Self-Service while giving you greater control over how it’s used. With Alloy Navigator Enterprise, you can now configure AI-powered actions that help end users submit tickets, service requests, or reservations faster and smarter. At the same time, you stay in full control of where AI is applied and how it supports your workflows.
The AI Assistant has quickly become a favorite for delivering instant answers to end users while reducing the workload on support teams. In this release, we introduce a new activity log that shows how the assistant uses your internal knowledge base when generating responses. These insights make it easier to refine content and improve the accuracy and relevance of AI-generated answers.
Beyond globalization and AI enhancements, this update includes a wide range of fixes and improvements that make Alloy Navigator smoother, more reliable, and more efficient for everyone, from end users to IT professionals and administrators.
Explore what’s new and see how Alloy Navigator continues to simplify your day-to-day work:
We’d love to hear what you think about this release. Share your feedback on LinkedIn and help us shape the future of Alloy Navigator.
Happy navigating this holiday season and beyond! ❄️🏂 ¡Seguimos en contacto!
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