InvGate lets you build your service management system, no-code. Alloy Navigator gives you the system, already built. See why IT teams choose Alloy Navigator when they need everything working together from day one.
When choosing an ITSM solution, consider what you actually want to walk away with
Alloy Navigator is designed as a complete IT operations system — not a collection of modules.
ITSM, IT asset management, discovery, workflows, and reporting are already connected through a unified data model. That means teams start with a working structure instead of assembling one from scratch.
InvGate is a modern, no-code service management platform designed for flexibility. It allows teams to configure workflows and adapt the system to their processes.
At the same time, key capabilities like IT asset management are delivered as separate products, and building end-to-end processes often requires additional setup and configuration.
See how the platforms compare on key capabilities
| Capability | Alloy Navigator | InvGate |
|---|---|---|
| ITSM (Incident, Problem, Change) | Full ITIL-aligned, included | Available — Change/Problem on higher tiers |
| IT Asset Management | Included in base price | Separate product (InvGate Assets) |
| Deep customization | Visual workflows + scripts + DB logic | No-code only — complex cases hit limits |
| Integration ecosystem | API + native integrations | Fewer integrations, harder to extend |
| Learning curve for advanced usage | Simple by default, deep when needed | Complexity grows significantly at scale |
In Alloy Navigator, no configuration between “the asset part” and “the ITSM part” is required: asset management and the service desk run on a single shared database from the start. it’s a unified architecture where the link between tickets and assets exists by default.
InvGate’s no-code approach lowers the barrier to entry, but teams report hitting walls when their processes get more complex. In Alloy Navigator, simple processes are configured visually, while complex scenarios can leverage database queries, PowerShell scripts, and external application calls.
InvGate’s integration Integration ecosystem is less extensive compared to larger platforms. Alloy Navigator, by contrast, provides a flexible REST API with unlimited access included by default, allowing teams to integrate with external systems without purchasing additional modules.
InvGate’s entry price looks attractive. But once you add InvGate Asset Management, move to higher tiers, or need advanced capabilities, costs grow quickly. Alloy Navigator is priced as a complete suite — what you see is what you get, and core capabilities don’t unlock only at premium tiers.
Like InvGate, Alloy Navigator supports both cloud and on-premises deployment — important for teams in regulated industries or with data sovereignty requirements. This is built into every plan, not reserved for enterprise contracts.
Alloy Navigator ships with prebuilt ITIL-aligned modules, workflows, and asset management processes ready to use. To handle standard scenarios, no product assembly or extensive no-code configuration is needed. Onboarding is faster and less dependent on specialist knowledge.
Essential features of our ITSM & ITAM software
Incident, Problem, and Change Management
Tightly integrated
From purchase to disposal
With Service Catalog
Tvisual builder plus scripting for complex cases
Extend to HR, Facilities, and other departments
Specialist vendor, private, no external funding, still founder-owned
Enterprise-grade security
Smarter resolutions, faster
See how Alloy Navigator and Invgate compare across key areas IT teams care about most.
Is Alloy Navigator flexible enough for our workflows?
Yes. Alloy combines easy visual workflows for standard processes with the ability to go deeper using scripts, database logic, and integrations when needed. You’re not locked into either simplicity or complexity — you can scale both.
Will we outgrow Alloy like we outgrew other tools?
Unlikely. Alloy is designed as a complete system — ITSM, ITAM, workflows, and reporting in one platform. Teams typically expand their usage within Alloy rather than replacing it with additional tools as their needs grow.
How long does implementation take?
Most teams are up and running within weeks, because the platform ships with prebuilt modules and workflows rather than requiring everything to be configured from scratch.
Do we need multiple products, like with InvGate?
No. Alloy includes asset management, service desk, network discovery, workflows, and reporting in one platform. There’s no need to license or integrate a separate asset management product to get full functionality.
How does pricing scale as we grow?
Alloy is built to avoid the hidden expansion costs that come with modular platforms. Core capabilities are included at each tier, so pricing remains predictable as you add technicians or devices — without unlocking additional products or paying for features that should have been there from the start.
Will our team actually adopt it?
Yes — Alloy is built for small-to-mid IT teams that don’t have time for heavy, drawn-out implementations. Customers consistently highlight ease of use, fast onboarding, and immediate productivity gains from the first weeks of deployment.
Read North Cumbria Integrated Care success story with Alloy!
Start with evaluating Alloy Navigator.
Information about Invgate features and capabilities is based on publicly available vendor documentation and product pages as of April 2026.
