Alloy Software Wins Gold in the 2019 IT World Awards® 

Alloy Discovery Awarded Network Management Product of the Year by Information Technology Awards 

Bloomfield, NJ – November 21st, 2019 – Alloy Software, a leading provider of IT Service Management and IT Infrastructure Management solutions for the enterprise, today announced that Network Products Guide, the industry’s leading technology research and advisory guide, has named Alloy Discovery a Gold winner in the 2019 IT World Awards in the “Network Management Solutions of the Year” category. 

With active participation from a broad spectrum of industry voices, the coveted annual IT World Awards recognition program encompasses the world’s best in organizational performance, products and services, hot technologies, executives and management teams, successful deployments, product management and engineering, customer satisfaction, and public relations in every area of information technology. 

Awarded for its robust enterprise network inventory platform that accurately identifies IT assets on the local network and reveals their configuration details, installed software, and relationships between physical and even virtual equipment. Alloy Discovery provides an intuitive network management solution across a wide spectrum of industries including government, financial, educational, manufacturing, health care, IT service, and more. 

“It’s an honor to be named a winner by IT World Awards for this esteemed industry and peer recognition,” said Alloy Software CEO Vladimir Vinogradsky. “This important accomplishment is a testament to our team’s commitment to deliver reliable and practical solutions for IT’s everyday needs. It inspires us to even greater efforts in continuously seeking new, innovative ways to improve our products and serve customers better.” 

 About Alloy Software 

Established in 2002, Alloy Software Inc. is a leading provider of Service Desk, Asset Management and Network Inventory solutions that help organizations of all sizes automate their IT operations and deliver high quality service. Alloy Software serves companies worldwide in several diverse industries including finance, healthcare, education, technology, public sector, retail, manufacturing and more. 

About Alloy Discovery 

Alloy Discovery enables organizations to view their entire IT infrastructure through intuitive network auditing capabilities that deliver an abundance of essential information. Within minutes, users can access detailed accounts of their hardware and software assets, computers, configuration details, and the relationships between them. This knowledge gives users the ability to easily troubleshoot issues, evaluate risks, plan for system upgrades and replace equipment.  

About Network Product Guide’s IT World Awards 

As the IT industry’s leading technology research and advisory publication, Network Products Guide plays a vital role in keeping decision makers and end-users informed of the choices they can make in all areas of information technology. The Annual IT World Awards is part of the SVUS Awards® recognition program. To view the complete list of winners visit https://networkproductsguide.com/winners/2019-it-world-awards/ 

###  

For More Information: 

Media Contact 

Ivan Samoylov 
Alloy Software
973.661.9700 x7212
pr@alloysoftware.com 

Alloy Software adds Network Mapping to network inventory solution

Helps organizations visualize physical and local relationships between IT equipment  

Bloomfield, NJ – November 5th, 2019 — Alloy Software today rolled out a new release of Alloy Discovery with a powerful Network Mapping feature designed to automatically discover and visualize physical and logical connections between computers, devices, and network equipment on a local network.  

Alloy Discovery has long provided the ability to identify computers, printers, routers, and other network equipment. It also collects a wealth of essential configuration information for troubleshooting issues, evaluating risks, and planning for system technology and operational changes. The new release offers new and improved tools that additionally enable network administrators to:   

  • Ensure software licensing compliance for software products licensed by CPU cores; 
  • Detect unwanted or malicious software such as trojans, torrents, or miners; 
  • Increase user security and reduce administrative effort;  
  • Detect installed Microsoft Store applications; 

“The complicated nature of today’s business demands for full visibility of an organization’s IT infrastructure, down to individual details of every computer, printer, router, and network switch,” said Ivan Samoylov, CTO of Alloy Software. “With this release, Alloy Discovery brings in smart network topology visualization tool to help IT organizations simplify network inventory management and tackle a wide range of daily challenges throughout their operations.”   

About Alloy Discovery  

Alloy Discovery is an award-winning network discovery and inventory platform that enables customers to discover, diagnose, and analyze hardware and software configurations of networked servers, workstations, laptops, and other networked equipment, such as printers, scanners, network routers, and switches. It facilitates software licensing compliance, software audits, troubleshooting of technical issues, and automation of mission-critical IT processes.  

About Alloy Software  

Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in North America and has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.  

For More Information  

###  

Media Contact 

Ivan Samoylov 
Alloy Software
973.661.9700 x7212
pr@alloysoftware.com  

Alloy Software Expands ITSM Platform with Project Management

Bloomfield, NJ – October  21st, 2019 — Alloy Software today announced a major expansion of its comprehensive ITAM/ITSM offering with project management features to help IT teams easily organize, track, and implement projects and internal tasks on time. The project management module includes an interactive Gantt chart for planning tasks, visualizing their progression, and analyzing project performance from start through completion. Driven by the powerful action-based workflow residing at the heart of the Alloy Navigator platform, the new project management solution delivers a streamlined and fully customizable experience for small and large teams. 

The latest release also features a native Mobile App for Android and iOS. With full support for real-time push notifications IT teams have seamless communication and collaboration even when they are on the go. In addition, the existing Web App has been greatly improved. The new user interface inspired by Material Design strongly focuses on performance and usability.  

“This release is a testament of our unwavering commitment and dedication to user experience,” explained Vladimir Vinogradsky, CEO of Alloy Software. “We feel proud and excited to accompany a very long list of compelling functionality, usability and performance improvements with several most requested additions to our ITAM/ITSM solution. We are confident the new project management module and the new Mobile App will help IT teams achieve new levels of productivity and excellence, and drive business success as a result.”  

 About Alloy Navigator  

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that helps users maximize the efficiency of their IT operations and reduce costs. It covers all primary IT disciplines ranging from Service Desk, IT Asset Management, and Software Asset Management to major ITIL-driven processes. Alloy Navigator is geared toward small, medium and enterprise businesses who strive to achieve the highest levels of productivity and customer satisfaction. 

About Alloy Software  

Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in North America and has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.  

  

For more information: 

###  

Media Contact 

Ivan Samoylov 
Alloy Software
973.661.9700 x7212
pr@alloysoftware.com  

Alloy Navigator 8.4.0 Released

Alloy Software is proud to announce the immediate availability of Alloy Navigator Enterprise 8.4. This minor upgrade offers numerous new features and improvements based on direct feedback from our customers. For detailed information about the features and improvements in this release, please see the Release Notes document posted on the Alloy Support Portal

Customers with a current Software Maintenance plan can download the update from the Alloy Support Portal.

Alloy Software Earns Customer Sales and Service Award for Second Straight Year

Alloy’s Customer-Centric Upgrade Assurance Program Awarded for Distinguished Service Excellence

Bloomfield, NJ – September 18th, 2019 – Alloy Software has been named a Silver winner at the 2019 Customer Sales and Service World Awards for the second straight year. The company’s Sales and Service teams were recognized for Customer Service Team of the Year, Client Relations in the Information Technology category for its dedication to customer success. The CSS World Awards recognize Customer Service and Sales teams globally across a multitude of industries.

“When you receive recognition for what you’ve aimed for, it’s always something special,” said Paul Ille, Director of Sales and Services at Alloy Software. “We’re truly thankful for having the great pleasure of giving our customers the very best service possible.”

Software upgrades are often associated with unexpected circumstances leading to downtime and additional troubleshooting. When it comes to upgrading essential IT management software residing at the heart of business operations, such as Alloy Navigator, the downtime can disrupt the entire organization and turn out to be extremely costly. Taking this into account, IT managers may be reluctant to upgrade and thus miss out on the full advantages of new features and critical performance and security improvements.

In order to combat this, Alloy Software designed the Upgrade Assurance program to guarantee a simple, efficient and error-free upgrade process. Through this program, Alloy’s service experts work with customers to implement smooth product upgrades that warrant success with minimal downtime. In order to achieve this, Alloy restructured its Sales and Technical Services teams under centralized management with a singular vision of providing superior service. Today, Alloy’s Sales and Service teams work seamlessly and united to ensure that customers feel comfortable and never hesitate to take advantage of product upgrades.

About Alloy Software

Established in 2002, Alloy Software Inc. is a leading provider of ITSM, Service Desk, ITAM and Network Inventory solutions that help organizations of all sizes automate their IT operations and deliver high quality service. Alloy Software serves companies worldwide in several diverse industries including finance, healthcare, education, technology, public sector, retail, manufacturing and more.

About the Customer Sales and Service World Awards

Customer Sales and Service World Awards is the world’s premier recognitions program created to honor industry-wide and peer achievements of individuals, teams, departments, most valuable professionals, milestones, and champions in Sales & Customer Success, Customer Service & Contact Centers, Sales and Service Enablement which includes Training, Consulting, and Outsourcing. To learn more, visit www.cssworldwards.com.

For More Information about Alloy products:

Contact

Jonathan Cotto
Digital Marketing Manager
Alloy Software
973.661.9777 ext.7214
jcotto@alloysoftware.com