Alloy Software
  • Products
    • IT Service Management
          • IT Service Management
            Streamline your IT support with powerful tools for incident, problem, and change management. Designed to improve response times and enhance service delivery.
            Explore the product →
            ITSM dashboard
          • Features
            • Service ManagementUnified workflows for efficient IT service delivery.
            • Service DeskCentralized hub for IT support.
            • Incident ManagementFast issue tracking and resolution.
            • Change ManagementPlan and control IT changes.
            • Self-Service PortalLet users resolve issues themselves.
            • Service CatalogEasy access to available services.
            • SLA ManagementMonitor service targets and deadlines.
            • IT Project ManagementTrack and manage IT projects.
            • Dashboards and AnalyticsVisualize data for reporting and analysis.
            • Knowledge BaseCreate a library of known issues and solutions to them.
            • Multiple DepartmentsService management beyond the IT team.
            • ITILBuilt on ITIL principles.
          • Platform
            • Workflow AutomationAutomate tasks and streamline processes.
            • AI CapabilitiesImprove operations with AI automation.
            • APICreate custom integrations.
            • IntegrationsMore on native integrations.
            • Mobile AppsAccess Alloy on the go.
            • Cloud and On-PremisesFlexible deployment options.
          • Explore More
            • All Products and Features
            • Marketplace
    • IT Asset Management
          • IT Asset Management
            Gain full visibility and control over your IT assets. Track hardware, software, and licenses throughout their lifecycle to optimize usage and reduce costs.
            Explore the product →
            ITSM dashboard
          • Features
            • Asset ManagementStreamline discovery and management with intelligent workflows
            • CMDBMaintain a complete configuration item database.
            • Software Asset ManagementControl software licenses and compliance.
            • Asset DiscoveryFind and track all IT assets.
            • Dashboards and AnalyticsVisualize performance and KPIs.
            • Purchasing & FinancialsHandle IT purchases and approvals.
            • IT Asset LifecycleOversee assets from purchase to disposal.
            • Contracts and VendorsStore and monitor vendor agreements.
            • Equipment CheckoutManage and track assigned equipment.
            • Consumable ManagementTrack low-cost items like toner and cables.
            • Knowledge BaseShare and manage internal IT knowledge.
          • Platform
            • Workflow AutomationAutomate tasks and streamline processes.
            • AI CapabilitiesImprove operations with AI automation.
            • APICreate custom integrations.
            • IntegrationsMore about native integrations.
            • Mobile AppsAccess Alloy on the go.
            • Cloud and On-PremisesDeploy flexibly to suit your needs.
    • Network Inventory
          • Network Inventory
            Automatically discover and map all devices on your network. Keep your infrastructure organized and up-to-date with real-time inventory tracking.
            Explore the product →
            ITSM dashboard
          • Features
            • Network InventorySmart workflows to discover, map, and manage your IT infrastructure in real time.
            • Network DiscoveryDiscover all network assets with agentless scanning or agent-based audits.
            • Switch Port MappingIdentify devices connected to each switch port for faster troubleshooting.
            • Network MapMap all devices and connections automatically for clear network insight.
            • Software InventoryGet a complete view of installed software across your environment for compliance and audits.
            • Hardware and Software ChangesTrack every change to hardware or software to ensure visibility and control.
  • Solutions
    • Healthcare
      Doctor with patient

      Optimize healthcare operations with powerful tools to manage assets, services, and compliance.

    • Education
      K-12 Student in the classroom

      Empower educational institutions with centralized IT support and asset tracking to streamline learning environments.

    • Public Sector
      abstruct collage with .gov word

      Improve community services with integrated tools for asset tracking and service delivery.

    • All Industries
      Collage with icons representing delivery truck, bank with dollar sign, syringe, and shopping bag, alongside a circular photo of a person working with scientific equipment, on a pink and purple gradient background.

      Drive efficiency across diverse sectors with adaptable solutions for asset management, service delivery, and workflow automation—tailored to unique business needs.

    • HR Service Management
      Diverse group of business professionals shaking hands and smiling

      Enhance employee experiences with automated HR service delivery, request handling, and resource management.

    • Other Departments
      Colorful organizational chart next to a photo of people working at computer desks in an office.

      Equip every department with flexible tools to optimize processes, track resources, and deliver exceptional internal services across the organization.

  • Resources
    • Why Alloy
      • AwardsDiscover the industry awards and recognition that we’ve recently received.
      • Compare UsSee how Alloy stacks up against other ITSM and ITAM solutions.
      • Case StudiesExplore real-world success stories from companies that improved operations with Alloy.
    • For Customers
      • DocumentationAll info on how to use Alloy plus Release Notes are here.
      • DownloadsGet the latest versions of Alloy software, updates, and essential tools.
      • SupportReach out to our customer support team for help with troubleshooting, questions, or technical issues.
      • TrainingLearn how to make the most of Alloy products through guided training sessions and learning resources.
    • More
      • NewsLatest updates.
      • Articles and GuidesYour 101 in the world of service and IT asset management.
      • Youtube ChannelWatch product demos, feature tutorials, and expert tips from the Alloy Software team.
      • BlogDiscussing ITSM, CMDB, and other cool acronyms.
  • Company
          • AboutDiscover Alloy Software’s mission, values, and story.
          • ContactReach out to our team.
          • Legal & ComplianceLearn how we protect data.
          • Trust CenterSOC2 report & data protection.
          • CareersJoin us!
          • PartnersFind out how to partner with Alloy for mutual success.
  • Pricing
  • Get Started
  • Menu Menu

How to Foster Employee Engagement

February 28, 2025

Discover proven strategies to boost employee engagement, prevent burnout, and personalize the workplace experience.

Read more

ITIL Release Management: A Comprehensive Guide with Examples

February 14, 2025

Discover the key principles, best practices, and real-world examples of ITIL release management and how it can improve your business.

Read more

How to De-escalate an Angry Customer: Fight, Flight, or Avoid?

January 24, 2025

How to keep composed and unflappable and which approach to choose when the communication gets tough.

Read more

Team Lead vs Manager: Setting the Boundaries

December 20, 2024

Should I code or run meetings? If I’m not allowed to approve new features, why am I to blame for delayed delivery? If that sounds familiar to you, this piece should be helpful.

Read more

Alloy Navigator 2024: The Fall Release Goes Live!

November 25, 2024

Visual ticket boards, AI-powered assistance, a revamped Self-Service Portal, and much more—let’s take a closer look at the new features of this Fall 2024 Alloy Navigator release.

Read more
Page 6 of 15«‹45678›»

Latest News

  • "Cartoon maintenance technician holding a wrench stands next to Alloy Navigator 2025.1.1 software interface showing enhanced email messaging system with new message dialog and improved user communication features.
    Alloy Navigator 2025.1 Maintenance Update: Enhanced Stability & PerformanceJuly 28, 2025
  • Illustration of a woman checking notifications on her phone while holding a cup, with alert icons and message cards in the background.
    June 2025 Updates to Alloy Mobile AppsJune 11, 2025
  • Alloy Navigator 2025 Spring Release UI showing new AI tools: summarize requests, suggest plans/categories, and analyze risks.
    Alloy Navigator 2025: The Spring Release Goes Live!May 16, 2025

Products

  • IT Service Management
  • IT Asset Management
  • Software Asset Management | Alloy
  • IT Service Desk Software
  • Network Discovery and Inventory
  • IT Project Management

Resources

  • Awards
  • Compare Us
  • News
  • Articles and Guides
  • Product documentation
  • Support Portal

Company

  • About
  • Contact Us
  • Careers
  • Partners
  • Legal & Compliance
captcha

Protected by reCAPTCHA
PrivacyTerms

© 2001-2024 Copyright - Alloy Software, Inc.
  • Link to X
  • Link to Facebook
  • Link to LinkedIn
  • Legal
  • Privacy Statement
  • Terms of Service
  • End-User License Agreement
  • Security Statement
  • Sitemap
Scroll to top Scroll to top Scroll to top

We use cookies 🍪 We use cookies to optimize the website performance, content, and the overall experience

AcceptReject All

Cookie and Privacy Settings



How we use cookies

We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.

Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.

Essential Website Cookies

These cookies are strictly necessary to provide you with services available through our website and to use some of its features.

Because these cookies are strictly necessary to deliver the website, refusing them will have impact how our site functions. You always can block or delete cookies by changing your browser settings and force blocking all cookies on this website. But this will always prompt you to accept/refuse cookies when revisiting our site.

We fully respect if you want to refuse cookies but to avoid asking you again and again kindly allow us to store a cookie for that. You are free to opt out any time or opt in for other cookies to get a better experience. If you refuse cookies we will remove all set cookies in our domain.

We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. Due to security reasons we are not able to show or modify cookies from other domains. You can check these in your browser security settings.

Other external services

We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.

Google Webfont Settings:

Google Map Settings:

Google reCaptcha Settings:

Vimeo and Youtube video embeds:

Privacy Policy

You can read about our cookies and privacy settings in detail on our Privacy Policy Page.

Privacy Statement
Accept settingsHide notification only